- $22.00 / hour
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Full Time Availability
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Employee Meal Plan
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Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
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Free Employee Parking
SSP Canada operates several restaurants throughout Calgary International Airport, including: The Kitchen by Wolfgang Puck, Belgian Beer Cafe, and Bistro on the Bow.
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
Responsibilities as a Restaurant Shift Supervisor includes:
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Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
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Understand that our guest is our #1 priority.
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Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
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Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
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Communicate and clarify major job duties, priorities, and expectations to team members
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Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
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Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
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Assist team members in developing the skills and abilities necessary for improved performance.
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Ensure that products are of the highest quality.
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Responsibility for overseeing cash duties.
Qualifications and Experience
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Minimum of 12 months experience within a busy restaurant/hotel environment.
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Excellent interpersonal skills and ability to interact with and motivate team members.
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Excellent communication and organizational skills.
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Ability to read, interpret, and articulate instructions using clear and direct language.
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Able to work as part of a team within a fast paced food service environment.
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Supervisory experience required.
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Cash handling experience required.
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ProServe certificate required.
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
