DEPARTMENT: Mental Health and Supported Housing – Cordova House
AFFILIATION: HEU
POSTING NUMBER: 26-16
HOURL WAGE: $24.39 – $26.04
GRID LEVEL: 2
DURATION: Ongoing
STATUS: Casual
JOB SUMMARY:
The Tenant Relations Worker acts to ensure good tenant relations are maintained within the Cordova House site; this includes handling tenant enquiries and emergencies as well as facilitating access to the building. The incumbent also provides basic office support including sorting/distributing mail, answering phone calls and maintaining files.
EDUCATION/PREVIOUS WORK EXPERIENCE:
- High school diploma (Grade 12 equivalent) is required.
- One-year’s recent related experience within a supported housing or residential support setting is required.
- Level 1 Occupational First Aid certificate is required.
- WHMIS training.
- Non-Violent Crisis Intervention training is preferred.
KNOWLEDGE/SKILLS/ABILITIES:
- Ability to communicate effectively in English, both written and verbally.
- Demonstration of advanced interpersonal skills specific to the role.
- Awareness of appropriate client interaction standards and program confidentiality requirements.
- Ability to work under minimal supervision and act with a high degree of independent judgement, organizing work appropriately.
- Proven ability to work with a high degree of compassion, understanding and sensitivity.
- Ability to provide and receive constructive feedback.
- Proven ability to work in a stressful and changing work environment.
- Ability to work and empathize with people who may have experienced abuse, poverty, grief and loss, oppression, violence, mental health challenges, addictions issues or may be living with HIV/AIDS and other life-limiting or life-threatening conditions.
- Physical ability to carry out the duties of the position, experience operating related equipment and ability to effectively use industrial grade cleaning products.
Date Posted: June 3, 2026
Deadline for submission: Vacant until filled
Open to: Internal & External Applicants
Thank you for your interest in a career with The Bloom Group.
Should your application be selected for further consideration we will be in contact with you shortly.
