JOB POSTING: Full Time Contract Housing Stability Worker - Veteran Program
If you have a passion for helping those who are most marginalized in our community a career with London Cares may be a great fit for you!
London Cares is a not-for-profit agency aimed at building relationships and supporting those who are experiencing homelessness making it possible to help move some of the most vulnerable people in our community from street to home. Through a low barrier, compassionate approach we build relationships and are advocates for those we work with to build bridges and connections to the resources they need in support of their success and well-being.
London Cares programming continues to grow and expand to meet the needs of the community we serve. We are seeking a Housing Stability Worker to join our Veteran team in a full-time capacity working Monday to Friday for 35 hours per week. This position is a contract role with a contract end date of March 31st 2028.
London Cares, in conjunction with The Royal Canadian Legion, has developed a unique program that specifically works with Veterans experiencing homelessness to provide Intensive Case Management support and system collaboration with Veteran Specific Services. We are in the unique position of having the only Housing Stability Intensive Case Management Program supporting Veterans in London, Ontario. Veterans are special individuals who have dedicated their lives to serving our country and often have unique and complex needs. A Veteran who is experiencing homelessness can be linked directly to London Cares for immediate support.
RESPONSIBILITIES
In this role you will be a member of the Housing Stability Team reporting to the Housing Coordinator, or any other person as the Employer may assign from time to time and carry out such duties as assigned to you by the Employer.
Duties include, but are not limited to:
As the Veteran’s specific Housing Stability Worker, you will establish and maintain relationships with veterans who have experienced homelessness through the delivery of in-home intensive, ongoing, and collaborative case management services. This work is directed by the needs of the veteran and aims to support individuals and families to achieve stability in their home and community.
Working in partnership with Veteran serving agencies, this worker will act as an advocate and support with system navigation to assist veterans in accessing health care, financial support, food security and housing stability.
As the primary case manager, you will maintain and build partnerships and connections to Veteran specific supports including Veterans Affairs Canada, The Royal Canadian Legion and St Joseph’s Health Care London’s Operational Stress Injury Clinic.
In the position you will connect with veterans experiencing homelessness and through a low barrier, trauma informed approach, work to build rapport and develop trusting relationships.
This worker will liaison with landlords and property management companies, work in collaboration with the City of London and with the Veterans Experiencing Homelessness Advisory Committee to further establish and maintain the Veterans specific program and coordinate a complex system to have veterans feel like they have a seamless experience.
As we operate in a full team approach to those most marginalized in our community, we are looking for staff with flexibility and adaptability, who will work as part of our broader team.
There may be times when you will be expected to support the Outreach Team, the Resting Space Team, or the HUB, in picking up short notice relief shifts in order that these vital programs remain running.
You will be a strong candidate for this position should you possess the following:
Qualifications:
· Post-Secondary education in the field of social work, human services, addictions, or mental health
· 2+ years of experience working with individuals experiencing homelessness and vulnerable populations
· Complex case management experience
· Clear vulnerable police record check
· Valid Standard First Aid/CPR is a requirement of this position.
· A valid ‘G’ drivers license
· Training in non-violent crisis intervention and ASSIST considered an asset
Skills and Abilities:
· Demonstrated ability to apply a person-centered, strengths-based approach when working in the community with marginalized individuals who are experiencing homelessness with complex needs of untreated mental health, addictions, and trauma.
· Advanced skills in motivational interviewing and facilitating SMART goals
· A willingness to uphold a low-barrier approach and understanding of harm reduction and housing first principles.
· Strong advocacy and in-the-moment conflict resolution skills
· Knowledge of community resources in the City of London and system navigation will be an asset to this role.
London Cares is an inclusive employer and encourages applications from Indigenous people, women, persons with disabilities and members of visible minorities If you require a disability-related accommodation during this process, please inform us of any required accommodations needed.
Preference will be given to candidates who are proficient in both official languages of Canada and who meet all job requirements.
Préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada et qui satisfont à toutes les exigences de l'emploi.
We thank all applicants for their interest but regret only those selected for an interview will be acknowledged. No phone calls please.
No AI is used in the application selection process.
Pay: From $25.95 per hour
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Experience:
- relatable: 2 years (preferred)
Work Location: In person
