Here at CSM Pump Packaging Inc, we believe that our dedicated team, strong core values, and commitment to excellence make us a great place to grow your career. We take pride in fostering a supportive work environment where each team member plays a vital role in our success.
We are currently looking for a full-time Technical Applications Specialist to join our team at our Nisku location.
Schedule:
- Monday to Friday
- 8:00 a.m. to 4:30 p.m.
- Overtime may be required
Job Responsibilities:
- Develop, prepare, and review P&ID drawings and related technical documentation in accordance with customer specifications, process requirements, and internal standards.
- Review customer specifications, drawings, and technical information to identify required engineering details and support accurate application review.
- Support pump selection and application review by applying engineering fundamentals, including fluid mechanics, thermodynamics, pressure, flow, and temperature principles.
- Prepare customer quotations, proposals, technical summaries, and supporting documentation by collecting, reviewing, and organizing relevant technical and commercial information.
- Communicate with customers to clarify requirements, answer technical questions, support quotation development, and assist with active job requirements.
- Coordinate with vendors to obtain quotations, technical information, product details, lead times, and supporting documentation required for customer proposals and active projects.
- Work closely with project management, drafting/design, procurement, shipping/receiving, and other internal stakeholders to support accurate and timely completion of job requirements.
- Provide drawing markups, comments, and technical clarification to drafting/design and internal teams as required.
- Assist with active jobs from quotation stage through order execution by supporting technical communication, documentation review, project coordination, and issue resolution.
- Serve as a technical resource for internal departments on assigned product lines, applications, drawings, and customer requirements.
- Support customer-facing and sales-related activities by helping identify suitable technical solutions that meet customer needs and project requirements.
- Manage multiple priorities and deadlines in a fast-paced environment while maintaining accuracy, responsiveness, and attention to detail.
- Develop and maintain positive working relationships with customers, vendors, and internal stakeholders.
- Adhere to applicable Quality Management System requirements.
- Adhere to applicable Health, Safety, and Environmental requirements.
- Fulfill additional responsibilities as assigned by management.
Qualification Requirements:
- Degree in Mechanical Engineering or Chemical/Process Engineering is required.
- Must be registered or eligible for registration with APEGA.
- Drafting experience is required, including experience working with P&IDs and technical drawings.
- Strong understanding of engineering fundamentals, including pressure, flow, temperature, fluid mechanics, and thermodynamics.
- Strong analytical, critical thinking, and problem-solving skills, with a high degree of accuracy and attention to detail.
- Strong written and verbal communication skills, including the ability to communicate technical information clearly with customers, vendors, and internal teams.
- Ability to manage changing priorities, meet deadlines, and work collaboratively in a fast-paced environment.
- Ability to build and maintain positive working relationships with customers, vendors, and internal stakeholders.
- Proficiency with MS Office Suite, including Word and Excel.
- Experience with Bluebeam, Bluewizard PDF, and Visio is preferred.
- Experience with pump selection, pump curves, process systems, customer specifications, technical quotations, or proposal preparation is considered an asset.
- Customer-facing experience or sales support experience is considered an asset.
HSE Requirements:
- Operate primarily in an office environment.
- Involves sitting, walking, and/or standing for long periods.
- Lifting and/or carrying up to 20lbs on a regular basis. This may include moving office supplies, files, or materials.
- Routinely use standard office equipment such as computers and smartphones.
- Workplace Hazardous Materials Information System (WHMIS) Training.
- HR/HSE Orientation is required.
Pay: From $80,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Nisku, AB T9E 1K7: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Drafting: 2 years (required)
Work Location: In person
