Toronto Seniors Housing Corporation (TSHC) provides subsidized rental housing in a state of good repair for approximately 15,000 low- and moderate-income seniors in 83 buildings across the city. Our mandate is to enable TSHC tenants to age at home in comfort and dignity with access to programs and services and with a voice in their community. With a focus on the unique needs of seniors, we are committed to being a leader in the delivery of quality, affordable housing for seniors. Our commitment includes engaging and collaborating with our tenants, our staff, and our partners towards providing excellent service for the well-being of tenants.
We are a values-based organization committed to respect, inclusion, accountability, and innovation. Do you enjoy working as part of a team with a passion for providing excellent service? If so, consider this opportunity with Toronto Seniors Housing Corporation where you can make a difference.
In addition to training and career opportunities, we offer a comprehensive compensation package including :
Health and dental benefits.
Defined benefit pension plan.
Three (3) weeks paid vacation, increasing with years of service.
Four (4) personal days each year
Employee & family assistance plan.
Maternity and parental leave top-up benefit.
Tuition reimbursement program.
Fitness membership discount.
This posting is for a current permanent vacancy. Applicants may also be contacted for other similar vacancies that become available.
Job Summary
Responsible for policy planning, research, and development, leading/participating in the development and implementation of strategic initiatives and supporting strategic planning and performance reporting. This position will also focus on managing strategic relationships and developing initiatives to foster innovation.
Policy Development and Governance
- Participates in the planning, development, implementation and evaluation of policies and policy initiatives.
- Conducts research and analysis; interprets and applies findings to develop policy options, strategic plans, program evaluation and recommendations that identify alternative courses of action, policy gaps, and possible strategic implications for TSHC.
- Contributes to the development of policy objectives by conducting comparative analysis related to policy implementation impacts and develops recommendations for solutions and policy options.
- Participates in critical stakeholder consultations to identify policy issues, and to facilitate effective links between policy development and business delivery activities.
- Supports the preparation and presentation of policy recommendations to the CEO and Board of Directors and develops reports and analysis, policy proposals, and discussion papers for the consideration of the Director.
- Collaborate with the Operations, Communications, Finance, Strategy and People and Culture teams to develop and implement plans for newly developed policies and procedures.
- Assists the Lead in developing and supporting governance structures that form the basis for all critical and authoritative decisions made by senior leadership, the CEO and Board of Directors.
- Conducts periodic assessments of governance structures in relation to new and/or revised policies and proposes changes and action plans to address identified gaps.
Business Process Analysis and Improvement
- Engages across TSHC to identify areas for improvements, analyzing root causes, generating solutions, implementing innovative solutions and sustainment of solutions.
- Conducts research, analysis and documentation of business processes to assist in the development of process improvement plans.
- Identifies and analyzes opportunities for improvement alignment of business processes with TSHC’s strategies and business priorities.
- Provides recommendations and advice to the Director relating to opportunities discovered during business process improvements, including recommended prioritization of efforts.
- Creates reporting tools and measures to capture and track success factors and challenges.
- Supports the development and management of performance and business/data analytics capabilities.
- Participates in the development of training plans and associated material as required.
Strategic Planning, Special Initative Projects and Risk Management
- Contributes to the development or enhancement of the strategic planning and reporting framework and associated processes.
- Assists in coordinating input from program areas across TSHC and the development of performance measures.
- Develops and facilitates innovative projects and research initiatives, including planning and establishing partnerships with tenants, staff, research collaborators, and other housing and sector providers.
- Supports the effective development and management of strategic relationships with key partners to ensure effective oversight and accountability.
- Drafts reports to enable program areas to monitor progress of program delivery and key priorities for inclusion in the next cycle of strategic planning.
- Participates in or leads the planning, coordinating and implementation of strategic initiatives (e.g., plans, policy, research, process improvement, performance measures, etc.).
- Ensures that all projects are in alignment with business goals and strategies.
- Develops project metrics to ensure successful delivery of initiatives.
- Produces comprehensive reports on a regular basis for the information of the Director and Lead.
- Identifies project dependencies and risks to program areas outside of the project scope and applies the risk management framework to recommend options for mitigation or alignment with other projects and initiatives.
General
Qualifications
- Degree in Public Policy and Administration, Social Sciences, Political Science, Urban Planning, Public or Business Administration, or an equivalent combination of education and relevant work experience.
- A minimum of 4 to 5 years of experience in policy, business advisory, planning or consultancy related roles in the private, public, or broader public sector.
- Project Management Certification, PMP Designation is an asset.
- Knowledge of strategy development and planning processes
- Knowledge of policy development principles and practices and related governance processes.
- Knowledge of risk management and risk assessment principles and methodologies.
- Knowledge of process improvement principles and practices.
- Knowledge of research, innovation and analytical techniques.
- Knowledge of information management, technology and data analytics practices.
- Knowledge of performance frameworks and development of performance indicators
- Leadership and teambuilding skills.
- Project management skills.
- Problem solving skills to develop and evaluate options and recommend solutions.
- Conceptual, analytical and critical thinking skills with ability to analyze complex information and assess risks.
- Interpersonal skills, relationship management and communication skills, including the ability to consult with program staff.
- Ability to work and communicate effectively at all levels of the organization and remain open to new perspectives.
- Organizational skills, including ability to multi-task and prioritize multiple responsibilities to meet deadlines.
- Excellent communication skills, both written and verbal, to liaise across all organizational functions and levels.
What Happens Next
Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include an interview, and reference check.
We use automated (AI-based) systems to screen, assess, or select applicants; human oversight is applied to all AI generated decisions.
Job Type: Full-time
Pay: $106,834.00-$128,204.00 per year
Benefits:
Work Location: Hybrid remote in Toronto, ON M5B 1T2
