Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with their inquiries, process transactions, and ensure a positive experience in our establishment. The ideal candidate will have strong barista and customer service skills.
Duties
- Greet customers warmly and assist them with their needs.
- Process transactions accurately using a till.
- Address customer inquiries and resolve issues promptly.
- Provide information about products and services offered.
- Maintain cleanliness and organization of the service area.
- Collaborate with team members to ensure efficient operations.
- Uphold company standards for customer service excellence.
Skills
- Strong customer service skills with a friendly demeanor.
- Time management skills to efficiently handle multiple tasks.
- Ability to work well under pressure while maintaining attention to detail.
- Excellent communication skills to effectively assist customers.
Qualifications
- Customer service experience in a fast-paced environment
- Previous barista experience with knowledge of coffee preparation
- Strong time management skills to handle multiple tasks efficiently
- Excellent communication skills to interact with customers and team members
Join us in creating memorable experiences for our customers through outstanding service!
Pay: From $20.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
- Wellness program
Work Location: In person
