Join the BEST Housekeeping team in Edmonton at the DoubleTree by Hilton West Edmonton! We are looking for a Room Attendant!
Where exceptional guest experiences begin with a spotless room.
Overview
At the DoubleTree West Edmonton, we know that the comfort and cleanliness of our guest rooms set the tone for every stay. Our Room Attendants play a vital role in creating a welcoming, safe, and relaxing environment for travelers from around the world. If you have a keen eye for detail, a passion for service, and take pride in your work, this could be the perfect opportunity for you.
What You’ll Do
- Create a fresh, clean, and inviting space by making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
- Restock guest amenities so every stay feels seamless and cared for.
- Remove trash and room service items promptly to keep rooms and hallways tidy.
- Report maintenance issues, safety concerns, and any lost or found items to the appropriate team.
- Use cleaning products and Personal Protective Equipment (PPE’s) safely and responsibly.
- Support your teammates by helping with special projects, deep cleans, and training new team members.
- Provide friendly and professional service to guests, responding to requests and ensuring a memorable stay.
- Perform additional duties and projects as assigned by leadership.
What You Bring
- Flexible availability, including weekends and holidays.
- Previous housekeeping or cleaning experience is an asset.
- A passion for guest service and a friendly, professional attitude.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Physically fit to perform housekeeping duties, including pushing/pulling housekeeping carts and lifting up to 30 lbs.
- Workplace Hazardous Materials Information System (WHMIS) training is an asset (training can be provided).
Working Conditions
- Fast-paced, team-oriented environment.
- Regularly standing, walking, bending, and reaching throughout the shift.
- Use of cleaning agents and protective equipment.
- Majority of shifts are between 8 a.m. and 5:30 p.m., with flexibility based on business needs.
What We Offer
- A welcoming, inclusive team environment.
- Training and development opportunities to grow your career.
- Competitive wages and benefits.
- Up to 6 Discounted Mayfield Dinner Theatre Tickets
- 50% Discount in Stages Restaurant & Bar
- Extensive Hilton Discounted Room Rates
- EFAP
Living Our Values
As part of SilverBirch Hotels & Resorts, we live by our core values:
Engagement – Quality – Performance – Growth – Integrity
NOTE:
This job posting is for a position at a hotel that is owned and operated by an independent franchisee (SilverBirch Hotels & Resorts). The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
Job Types: Full-time, Permanent
Pay: $19.05 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care
Application question(s):
- Have you ever done housekeeping in a hotel before? If so - how many rooms per day would you complete?"
- Shifts are mornings, weekdays, weekends and holidays (8 am to 4:30 pm). Are you available on the weekdays and weekend for that shift?
- Have you worked for Hilton branded hotel before?
Experience:
- Housekeeping: 1 year (preferred)
Work Location: In person
