Why N-able:
At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
This position is a fixed term contract that will be completed in January 2027.
What You'll Do:
- Provide day-to-day I.T. support for N-able employees.
- Serve as the primary contact for N-able senior leadership team.
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User identity and endpoint management via cloud native technologies.
- Assist with incident and service request management in an ITIL based environment.
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Other duties as assigned by management.
What You'll Bring:
- Excellent interpersonal, verbal and written communication skills
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Ability to quickly assess challenges, and clearly set expectations on next steps.
- Effective organization and time management skills.
- Ability to quickly adapt to changes in technology and/or business processes.
- 1-3 years supporting endpoint OS. (Windows, MacOS)
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1-3 years supporting productivity suites (Office 365, Atlassian Jira / Confluence)
- 1-3 years IT Asset Lifecycle Management (deploying, maintaining, retiring IT hardware)
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1-3 years ITIL based Service Management (Jira Service Management, ServiceNow, Remedy)
Purple Perks:
- Discounted gym access at several local facilities
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FuN-raising opportunities as part of our giving program
- N-ablite Learning – custom learning experience as part of our investment in you
About N-able:
At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.
This position has a starting base salary of CAD $60,000/Yr. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is also eligible for bonus and long-term incentives.
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