We are looking for an experienced front desk to join our team. Previous experience in a spa/clinic set-up will be an advantage. The candidate must be a positive team player who takes ownership of their work, is genuinely concerned about the well-being of clients and has a problem-solving attitude.
This position entails the following (but not limited to):
- Greet and check-in/check-out customers for their appointments in the booking system.
- Run client insurance and process payments.
- Problem solving and multi-tasking as necessary.
- Handle phone calls and appointment bookings, suggest alternate day/time for bookings as necessary, upsell/cross sell, provide exceptional customer service.
- Pro-actively support company's marketing efforts w.r.t social media marketing, giveaways etc.
- Manage excellent relations with the therapists and service providers and reach out to them for checking schedules and/or making bookings as necessary.
- Keep a tab on retail products' inventories, supplies, linen, laundry and place orders as required.
- Clean and organize as necessary so that the spa maintains its luxurious vibe and clean environment.
- Effective written communication with clients.
If you have prior experience with the above or have a similar skill set, we'd love to hear from you!
The compensation is very competitive along with several other benefits such as commission on retail products, employee pricing on products and services, free parking, healthcare insurance (for full-time), workperks memberships etc.
Pay: CAD19 to CAD21 per hour - based on previous experience and skills.
To know more about our company, visit: www.leelaecospa.com.
Thank you for your interest. Due to the high volume of applications, we'll be able to get back to shortlisted candidates only.
Note - this position is for our Oakville location in GTA, Ontario.
Pay: $19.00-$21.00 per hour
Expected hours: 15.0 – 25.0 per week
Benefits:
- Casual dress
- Company events
- Employee assistance program
- RRSP match
Experience:
- spa/clinic front desk: 1 year (preferred)
Work Location: In person
