OVERVIEW
AvantDerm is a leading dermatology clinic located in Toronto’s historic Distillery District. We are recognized as Canada’s first dermatology practice to introduce a daily rapid access model for referred patients, while also offering a comprehensive menu of medical, cosmetic, and clinical trial services. Our clinic is renowned for its high standards of care, efficient operations, and exceptional patient experience.
We are currently seeking a college-educated, full-time Medical Administrator who thrives in a fast-paced, high-volume clinical setting and brings both confidence and compassion to every patient interaction.
Please be aware that our clinic is exceptionally busy! When applying, ensure you are ready to thrive in a setting that demands both efficiency and composure.
THE ROLE: What You’ll Do
As the face of AvantDerm, you will play a critical role in ensuring smooth front-desk operations, efficient clinic workflow, and outstanding patient experiences. Your responsibilities will include:
- Managing a busy front desk and high-volume phones with professionalism and warmth
- Greeting patients, coordinating check-ins and check-outs, and managing patient flow
- Scheduling appointments, processing referrals, and maintaining accurate EMRs
- Collaborating with physicians, nurses, and fellow administrators to support clinic operations
- Managing incoming/outgoing faxes, pharmacy requests, and third-party communications
- Troubleshooting administrative issues with initiative and attention to detail
- Special projects as assigned that fit your advancement goals and skills.
WHAT WE’RE LOOKING FOR: Your Qualifications
- At least 2 years of medical administrative experience, with substantial time spent in a walk-in clinic setting.
- Proficient with EMR systems (Oscar EMR experience is a major asset)
- Knowledge of medical terminology and Ontario’s healthcare system
- Demonstrated ability to multi-task, prioritize, and stay composed under pressure
- Tech-savvy with confidence in using Microsoft Office, Google Workspace, EMRs, eFax, and clinic tech tools
- Professionalism, discretion, and a service-oriented mindset are non-negotiable
- Organizational expertise: detail-oriented, diligent, tidy, quick learner, and a critical thinker.
YOUR STRENGTHS: What You Bring to the Table
- A polished, patient-first approach with outstanding communication and interpersonal skills
- Proven ability to work both independently and collaboratively in a high-traffic environment
- Meticulous organizational skills, punctuality, and a commitment to accuracy
- A positive, solutions-focused attitude and a drive to go above and beyond
- Proximity to the Distillery District or reliable daily commute is essential
TO APPLY
If you’re looking to join a fast-growing, innovative dermatology practice and make a real impact in patient care, we’d love to hear from you. Please upload your resume and answer the following:
- How far do you live from the Distillery District?
- Do you have 2+ years of relevant experience?
Job Type: Full-time
Pay: $19.00-$22.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Medication administration: 2 years (preferred)
Work Location: In person
