Driver Manager
Location: Winnipeg, MB
Job Type: Full-Time, Permanent
Salary: $45,000–$52,000 per year (Negotiable based on experience and qualifications)
Schedule: 4 Days On / 4 Days Off
Start Date: Immediate
About the Opportunity
Staffmax Staffing & Recruiting is hiring a Driver Manager on behalf of one of our clients in Winnipeg.
We are seeking an experienced and proactive Driver Manager to oversee transportation operations, manage a team of professional drivers, and ensure efficient fleet performance. The successful candidate will be responsible for coordinating and supporting drivers operating across city, regional, and long-haul routes while maintaining high standards of safety, compliance, customer service, and operational efficiency.
This role requires strong leadership, communication, and problem-solving skills, along with experience using transportation management systems to monitor driver activity, optimize scheduling, and maintain real-time communication.
Key ResponsibilitiesFleet Planning & Dispatch
- Plan, assign, and dispatch drivers across city, regional, and long-haul routes to maximize fleet utilization and meet customer requirements.
- Coordinate daily transportation activities, including pickups, deliveries, and route planning.
- Monitor driver schedules, load status, ETAs, and PTAs to ensure timely service and proactive issue resolution.
- Utilize transportation management software such as TruckMate, TMW, and Isaac for scheduling, tracking, and real-time communication with drivers.
- Monitor active loads and provide support to drivers throughout their routes.
- Track fleet utilization and prepare operational reports.
- Manage equipment availability and ensure resources are aligned with customer and operational needs.
- Coordinate with internal teams regarding customer requirements, maintenance needs, and operational priorities.
- Identify and resolve service issues quickly to maintain customer satisfaction.
Driver Management & Support
- Manage, coach, and support a team of drivers across various transportation operations.
- Maintain regular communication with drivers through dispatch systems and other communication tools.
- Address driver concerns, performance issues, scheduling conflicts, and operational challenges.
- Ensure drivers follow company policies, safety standards, and Hours of Service (HOS) regulations.
- Support driver retention by building positive working relationships and providing ongoing guidance.
- Review driver performance, mileage, utilization, and productivity metrics.
- Assist with vacation planning, time-off requests, and workforce scheduling.
- Work closely with safety and compliance teams to address training, documentation, and performance requirements.
Operations & Compliance
- Monitor compliance with transportation regulations, safety procedures, and company policies.
- Ensure proper load securement, documentation, and delivery procedures are followed.
- Coordinate equipment inspections and maintenance requirements with the appropriate departments.
- Review operational KPIs and develop action plans to improve driver performance and fleet efficiency.
- Support continuous improvement initiatives within transportation operations.
Key Performance Indicators (KPIs)
- Maintain strong customer satisfaction and minimize service issues.
- Achieve on-time pickup and delivery targets.
- Improve driver engagement, satisfaction, and retention.
- Maximize fleet and equipment utilization.
- Reduce operational delays and improve route efficiency.
- Minimize freight claims and compliance issues.
- Identify opportunities to improve overall transportation performance.
QualificationsEducation & Experience
- High school diploma, post-secondary education, or equivalent combination of education and experience.
- Minimum 2 years of experience in fleet dispatching, transportation operations, logistics, or driver management.
- Previous experience managing professional drivers and coordinating transportation schedules is required.
- Experience supporting city, regional, and long-haul transportation operations is considered a strong asset.
Skills & Abilities
- Strong leadership and driver management skills.
- Excellent communication, organization, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced transportation environment.
- Strong decision-making skills with the ability to resolve operational challenges effectively.
- Customer-focused approach with excellent relationship-building skills.
- Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
- Experience with transportation management systems such as TruckMate, TMW, and Isaac is highly preferred.
- Knowledge of transportation regulations, Hours of Service (HOS), dispatch procedures, and fleet operations is a strong asset.
Hours of Work
Rotation Schedule: 4 Days On / 4 Days Off
Hours may vary based on operational requirements and transportation schedules.
Working Conditions
- Office-based transportation operations environment.
- Frequent computer, phone, and dispatch system use.
- Fast-paced environment requiring multitasking and quick decision-making.
- Regular communication with drivers and internal operations teams.
What We Offer
- Full-time, permanent position.
- Competitive salary of $45,000–$52,000 annually, negotiable based on experience and qualifications.
- Immediate start available.
- Opportunity to join a growing transportation team.
- Supportive and collaborative work environment.
- Career growth and professional development opportunities.
Staffmax Staffing & Recruiting is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request throughout the recruitment and selection process.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $45,000.00-$52,000.00 per year
Work Location: In person
