Downtown Toronto - Full Time Supervisor
Position: Full Time Security Supervisor
Location: Downtown Toronto
Pay Rate: $26 - $26.31 / an hour
Hours: Rotating Shifts (0700–1500 / 1500–2300)
Posting Date: June 26th,. 2026
Internal Closing: July 3rd, 2026
External Closing Date: July 10th, 2026
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Duties & Responsibilities
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Supervise and administer on-site guards while performing other assigned duties
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Provide ongoing support to staff on security-related issues
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Respond to calls for service and security incidents; perform operational duties as assigned
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Set individual and team objectives and ensure consistent achievement
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Monitor day-to-day staff performance
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Attend required staff meetings
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Test guard staff quarterly using Post Orders or other approved materials
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Train security staff; ensure training checklists are completed and submitted
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Maintain and organize training, application, disciplinary, and license records; provide upon request
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Notify the Site Supervisor of issues impacting service or staff performance
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Review logs and guard tour patrol reports daily; provide summaries as required
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Conduct and document audits of radios, keys, Guard Tour devices, CCTV, storage, and computer systems
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Ensure accurate incident reports are completed before shift end
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Supervise and respond to major incidents; conduct debriefs and recommend improvements
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Ensure daily patrol schedules are followed and posts are not abandoned
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Enforce parking, including tagging/towing unauthorized vehicles and calling contractors for snow removal
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Perform minor parking gate access repairs and unjamming as required
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Restrict entry to secure areas to authorized persons only
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Conduct interior and exterior patrols; document conditions, safety concerns, and weather
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Monitor security consoles (access control, secure elevators, CCTV)
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Verify visitor and employee identification
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Respond to alarms
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Complete incident reports, logs, and daily operating reports
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Issue and control access cards and keys for staff, contractors and visitors
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Manage lost and found and property safekeeping
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Provide safety escorts to emergency contractors when required
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Assist with managing aggressive visitors (verbal and physical)
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Attend and respond to any event posing a security risk while providing strong customer service
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Assist in preventing illicit substances or weapons; secure items and await TPS as instructed
Qualifications
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Minimum 2 years of supervisory experience in security or equivalent
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Minimum 3–5 years of security experience
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Valid Ontario Security Guard License
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Valid Standard First Aid & CPR Level C (WSIB-approved)
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Proof of COVID-19 vaccination (minimum 2 doses)
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Proficient in English (oral and written)
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Willing to complete a Vulnerable Sector Check
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Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
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Applicants lacking these certifications can opt into Paladin's UoF/MOAB Certification program prior to their onboarding training to ensure they meet the requirements of the position
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Please be aware: The UoF/MOAB Certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
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Legally Authorized to work in Canada
Why Choose Paladin?
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Get paid your way with flexible daily pay options
