Medical Office Assistant (MOA) – Family Practice
Location: Surrey, BC
Employment Type: Full-time / Part-time
Compensation: Competitive, based on experience - Open to negotiation
About the Role
Generations Med Clinic is seeking an experienced, professional, and patient-focused Medical Office Assistant (MOA) to join our growing Family Practice team. We are looking for someone who is confident working independently in a busy primary care environment and who requires no training.
Responsibilities
The successful candidate will be expected to perform the full scope of MOA duties independently, including but not limited to:
- Patient reception and registration
- Answering and directing telephone calls
- Booking, rescheduling, and managing physician appointments
- Managing physician schedules and recalls
- EMR documentation and patient chart management
- Processing referrals and specialist consultations
- Managing incoming laboratory and imaging reports
- Faxing, scanning, and electronic document management
- Completing and processing requisitions and forms
- Prescription renewal processing as directed by physicians
- Managing physician inboxes and task lists
- Coordinating follow-up appointments and patient recalls
- Responding to patient inquiries professionally and courteously
- Maintaining confidentiality and privacy in accordance with BC legislation
- General administrative and clerical duties
- Working collaboratively with physicians and the healthcare team
- Billing ICBC/WCB/MSP/Private insurance companies/Private paymetns/Blue Cross
Minimum Requirements (Mandatory)
Please do not apply if you do not meet ALL of the following requirements:
- Minimum 6 months of experience working as a Medical Office Assistant in a Family Practice clinic in British Columbia.
- Minimum 6 months of hands-on experience using either Juno EMR or OSCAR EMR in a clinical setting.
- Ability to independently perform the full duties of a Family Practice MOA with no supervision.
- Excellent verbal and written English communication skills.
- Fluent in Hindi/Urdu/Punjabi
- Strong organizational and multitasking skills.
- Professional, compassionate, and patient-centred attitude.
- Strong computer and administrative skills.
- Ability to work effectively in a fast-paced clinical environment.
Application Requirements
Applicants must submit:
- Current resume
- A reference letter from a previous Family Practice clinic employer ON HIRE
Applications that do not meet the mandatory experience requirements or do not include a reference letter from a previous clinic may not be considered.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Pay: $22.00-$32.00 per hour
Benefits:
Work Location: In person
