Description:
The Settlement Services Worker will work with Community Service Providers and individuals to support the settlement and integration of newcomers and immigrants in their lives in Chatham-Kent and/or Canada.
This position reports to the Settlement Services Co-ordinator.
Duties as a Settlement Worker:
· Meet with clients to conduct a needs assessment and determine their eligibility for specific programs and services offered at Adult Language and Learning;
· Provide the client with information and an orientation to services offered by Adult Language and Learning;
· Research and provide information about resources and services in the community and facilitate referrals to the appropriate services as needed;
· Facilitate access to community services by providing the client with the appropriate information, assisting with language interpretation or facilitating communication between the service provider and the client;
· Where the Settlement Worker is acting as a language facilitate, s/he will provide an impartial, non-biased and accurate interpretation between the client and the service provider
· Establish and maintain contact with newcomer families to determine their ongoing and changing needs and issues;
· Organize, plan and implement group sessions or activities on topics relating to settlement or topics that are pertinent to clients, prospective clients and cultural, ethnic or linguistic groups;
· Organize, plan, implement and/or participate in community, cultural, or ethnic events that will engage or reach newcomer and immigrant communities;
· Encourage and assist with the development of community partnerships and collaboration that assist and support immigrants and newcomers;
· Share program information with local businesses, clients, prospective clients, community organizations, government agencies, and community members;
· Assist in the development and implementation of promotional material and outreach strategies;
· Prepare and submit accurate and timely statistical, progress and activity reports to the Settlement Services Coordinator;
· Participate in Professional development opportunities, staff meetings and staff training as necessary;
· Other duties as assigned.
Minimum Qualifications:
· Ability to work individually as well as part of a team
· Excellent communication and writing skills in English is required;
· Excellent interpersonal, organizational, and problem-solving skills;
· Ability to work effectively with clients of diverse backgrounds as well as with government agencies, employers and other staff members
· Proficiency with Microsoft Office applications, specifically Word, Excel and PowerPoint, Zoom, Google and ability to learn new software applications as required
· Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
· Knowledge of Immigrant, Refugee and International Trained Professional issues is an asset;
· Post-secondary Degree or Diploma in a relevant field or equivalent training
· Previous experience working within the Settlement Sector (an asset)
·Fluency in an additional language (an ASSET)
· Valid driver’s license and access to a vehicle is required;
· Criminal record check is required;
Work Conditions
- Office environment with moderate exposure to public speaking and training facilitation. Some driving between sites and some off-site work may be necessary.
- Moderate physical requirements to stand and facilitate sessions, bending and lifting to set up programs, manual dexterity, and light to normal physical activities such as keyboarding, filing, climbing stairs, carrying, and lifting low-weight items.
- Continuously upgrades and maintains knowledge of changing Immigration Legislation, trends, and developments in the ever-changing cultural environment
- Frequent cognitive requirements with periods of sustained concentration, client interaction, presentation, speaking to a group of individuals, emotional situations, decision-making and recommendations, and paperwork.
- Interaction with employees, management, employers, clients and the public at large under all circumstances
Job Types: Full-time, Contract
Pay: From $25.50 per hour
Expected hours: 35.0 per week
Benefits:
Language:
- another language (preferred)
Work Location: In person
