Position: Outside Guest Services Supervisor (Afternoon Shift)
Location: Morgan Creek Golf Course
Job Category: Golf Operations
Compensation: $20-$22 per hour
Contact: 604.531.4653 or email: [email protected]
Description:
Morgan Creek Golf Course is one of British Columbia’s premier golf destinations, known for its exceptional service, beautiful setting, and vibrant golf community. We are currently seeking a motivated and service-driven PM Outside Services Supervisor to lead our evening operations and ensure a seamless experience for our guests.
This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment, takes pride in operational excellence, and enjoys leading a team to deliver outstanding guest service. As the PM Supervisor, you will play a key role in setting the tone for the end-of-day experience, supporting the Outside Services team, and maintaining the high standards Morgan Creek is known for.
Staff Benefits:
- $5 green fees (Stand By Golf)
- 8-day advanced booking. $50 green fee, guests approx. 20% off
- $10 power cart rentals each for group
- 25% off food OFF shift (Restaurant and The Turn)
- 65% off food ON shift (65% Restaurant and 50% The Turn)
- Cost plus 15% on apparel and equipment after 90 days probation
- Access to the practice facility including complementary range balls.
- Staff shirts, hats and jacket provided.
Key Responsibilities of the Outside Guest Services Supervisor:
- Supervise a team of 10-14 staff
- Manage the overall upkeep of the cart storage area, driving range and shoe cleaning area.
- Assists in the take down and clean up of golf tournaments and outings.
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
- Maintains the cart staging area in a neat and orderly fashion, including the greeting centre/bag drop area.
- Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
- Prepares golf carts for play following the standards of Morgan Creek Golf Course.
- Services the customer who is renting golf clubs and cleans rental clubs upon return.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
- Provide leadership and oversight of Outside Services operations during afternoon and evening shifts
- Ensure consistent execution of all duties to established club standards
- Uphold accountability, professionalism, and attention to detail across the team
- Deliver clear direction, support, and real-time coaching to staff
- Oversee cart operations, practice facility presentation, and overall service flow
- Work closely with the Outside Services Manager and fellow Supervisors to ensure alignment across operations
- Foster a positive, team-oriented environment that balances high standards with an enjoyable workplace culture
- Communicate effectively with management regarding daily operations and team performance
Minimum Qualification for the Outside Guest Services Attendant:
- Must have high school education; or up to one month related experience or training; or equivalent combination of education and experience.
- Must be available to work the afternoon shift (12-8:30pm, 1:00-9:30pm or later)
- Valid Driver's License is required.
Job Types: Full-time, Part-time
Pay: $20.00-$22.00 per hour
Work Location: In person
