Who We Are
Osmow’s is one of North America’s fastest-growing Mediterranean QSR brands, with over 200 locations. Known for our authentic flavors, bold culinary heritage, and rapid growth, we are driven by innovation, teamwork, and passion. We are redefining the Mediterranean dining experience while giving back through our Hope Fund charitable foundation.
If you’re ready to make a real impact and grow your career with a high-performing team, this is the place for ambitious talent to thrive.
Purpose of the Role
As the Design & Standards Manager, you will lead the development and continuous improvement of Osmow's restaurant design standards, construction specifications, and brand environments. Working closely with cross-functional teams, you will ensure every new restaurant, remodel, and reinvestment project delivers a consistent, cost-effective, code-compliant, and operationally efficient guest experience. This role plays a key part in supporting our continued growth by translating our brand vision into high-quality restaurant designs across our corporate and franchised locations.
Key Responsibilities
- Prototype & Standards Management
- Own the Blueprint: Maintain, update, and distribute master prototypical design packages (floor plans, interior elevations, exterior facades, finish schedules, FFE specs, etc).
- Asset Libraries: Manage digital design (AutoCAD), establishing and updating a standard library of architectural blocks, finishes, graphics, signage and FFE (furniture, fixtures, equipment) specifications.
- Value Engineering: Continuously evaluate design standards to identify opportunities for cost reduction, faster construction timelines, and improved sustainability without sacrificing brand integrity.
- Design & Quality Assurance
- Design: Together with Project Manager develop floor plans for feasibility studies, full design packages for renovation projects and signage packages for all projects within set standards and guidelines
- Consultant Liaison: Review construction and layout drawings submitted by external consultants, and real estate developers as well as signage shop drawings to ensure absolute alignment with prototype criteria
- Deviation Management: Evaluate and approve/deny site-specific design deviations requested due to local zoning, historical preservation codes, or unique physical footprints.
- Code & Accessibility Compliance: Work with consultants to ensure all prototype standards and site adaptation reviews comply with building codes, ADA standards, and regional health department regulations.
- Operational & Equipment Integration
- Kitchen & Service Optimization: Collaborate closely with Operations and R&D to integrate kitchen layouts, beverage systems, and POS terminals to maximize throughput and minimize employee steps.
- MEP Systems Coordination: Partner with mechanical, electrical, and plumbing (MEP) engineers to standardize building systems capable of supporting cooking and HVAC requirements.
- Equipment Spec Oversight: Manage standard specification sheets for food service equipment, refrigeration, IT equipment and signage and support on Vendor and stock management as necessary.
- Cross-Functional Collaboration
- Brand & Marketing Alignment: Work with Marketing, IT, and Brand teams to seamlessly integrate required standards and new initiatives and support on R&D.
- Vendor Management: Vet and approve vendor-supplied finishes, fixtures, furniture, and equipment, ensuring high durability, easy cleaning, and reliable supplier lead times.
Qualifications and Skills Required:
Education: Bachelor’s or master’s degree in architecture, Interior Design, Construction Management, or a closely related built-environment field experience.
Experience:
- 2 to 5+ years of progressive experience in retail, hospitality, or restaurant design, with direct experience in QSR / fast-casual environments as an asset.
- Demonstrated experience managing architectural prototypes, store rollouts, and construction documentation.
Technical Skills:
- Advanced proficiency in AutoCAD and/or BIM 360 as well as Bluebeam.
- Solid understanding of kitchen design, food service equipment, and building systems (MEP).
- Expert knowledge of ADA regulations, local zoning laws, and building codes across Canada.
- Demonstrated experience in scheduling, cost control and quality assurance processes.
Key Competencies:
- Influencing & Negotiation: Ability to diplomatically but firmly enforce brand standards with franchisees, general contractors, and developers, providing creative workarounds when necessary.
- Project Management: Elite organizational skills to manage technical documentation, milestones and design reviews across a diversity of active development projects simultaneously. Ability to multi-task and to resolve and/or communicate any technical issues that may arise
- Mobility: A valid driver’s license with own vehicle is required
Working Conditions and Physical Capabilities
- No or very limited physical effort required.
- No or very limited exposure to physical risk.
- Work is normally performed in a typical office work environment
- Availability to travel to projects/restaurants and vendors/suppliers’ offices
- Almost always work indoors.
- May on rare occasions work outdoors.
What We Offer
- Competitive annual salary ranging from $80,000 to $110,000 CAD, based on experience and qualifications.
- Eligibility for a performance-based bonus aligned with strategic KPIs.
- Opportunity to make a meaningful impact in a newly created role supporting the growth and expansion of a rapidly growing QSR organization.
- Collaborative, high-performance, and entrepreneurial culture.
- Strong focus on leadership development and career growth.
- No AI-based screening tools will be used in the hiring process.
We thank all applicants for their interest; however, only those selected for an interview will be contacted due to the high volume of applications. No phone calls or agencies please.
We are committed to providing an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable employment legislation, including fair hiring and transparent recruitment practices. Accommodation is available upon request throughout the recruitment process.
