About the Role
We are seeking a highly organized and proactive Facility Manager to oversee the operations and maintenance of our growing portfolio of 18 small hotel and motel locations across Canada and the Midwest USA. Working out of our Winnipeg office in Osborne Village, you will be the central hub for all facility operations, ensuring our properties remain safe, fully functional, and welcoming for our guests.
The ideal candidate is a strategic problem solver who understands the nuts and bolts of building systems, is highly adept at utilizing modern technology to track operations, and has a talent for leading teams and managing external partners. Please note that this is an administrative role and not a physical maintenance position. You will be coordinating and managing operations from a desk, though some travel to our properties is necessary as needed. You must be highly detail-oriented, with the administrative skills to build systems, audits, and documentation from the ground up.
Key Responsibilities
Maintenance, Operations & Contractor Management
- System Oversight: Maintain a deep understanding and operational oversight of building systems at all 18 locations, including HVAC, plumbing, WiFi networks, commercial laundry equipment, and general structural health.
- Preventative & Emergency Maintenance: Coordinate and dispatch resources for all emergency repairs and routine maintenance across the portfolio.
- Property Upkeep & Snow Removal: Manage seasonal property needs by coordinating and overseeing local contractors for lawn/garden care and winter snow removal at each location.
- Contractor Relations: Source, vet, and manage relationships with third-party contractors and vendors across various regions to ensure high-quality, timely work.
- Inspections, Fire & Safety Audits: Schedule and manage all mandatory safety, fire, and health inspections, ensuring 100% compliance with local regulations in both Canada and the US. You will be responsible for managing audit requirements for fire and safety, which includes creating comprehensive safety audits from scratch.
Administration & Organization
- Insurance Management: Manage and oversee property insurance policies across the entire portfolio, ensuring accurate records, compliance, and timely renewals.
- Data & Repair Management: Utilize facility data management software (such as MaintainX) to track work orders, manage repairs, and centralize vendor contacts and system details for each property.
- Checklist & Audit Development: Design, implement, and track rigorous monthly and yearly preventative maintenance checklists within our software systems, tailored to the unique needs of each individual location. You must be able to create these tracking spreadsheets and audits entirely from scratch.
Team & Fleet Management
- Team Leadership: Manage, schedule, and support a small, mobile team of maintenance technicians. Foster a collaborative environment and work together as a team to troubleshoot and solve problems.
- Fleet Management: Oversee the company’s fleet of maintenance vehicles, tracking usage and scheduling routine vehicle maintenance and repairs.
Qualifications & Skills
- Education & Experience: Formal education in Facility Management, Building Sciences, or a related field, OR equivalent administrative experience in a similar role.
- Technical Knowledge: Strong working knowledge of HVAC, plumbing, electrical, and commercial building systems (including commercial laundry and basic IT/WiFi networking) to effectively dispatch and manage repairs.
- Tech-Savvy & Spreadsheet Mastery: Must be very good with technology and highly proficient with computers. Requires a strong working knowledge of Excel or Google Sheets, with the proven ability to build complex spreadsheets and audit forms from scratch. Experienced in using data management/CMMS software (like MaintainX).
- Communication & Grammar: Impeccable written and verbal communication skills. Must have strong grammar to ensure all internally created documents, policies, emails, and audits are highly professional and clearly understood.
- Leadership & Teamwork: Excellent interpersonal skills with a proven ability to manage people effectively and collaborate as a team to solve complex problems.
- Project Management: Excellent organizational skills and the ability to triage emergency situations calmly and effectively from the office.
- Travel & Mobility: While this is primarily an administrative, office-based role, some travel to our various locations is necessary as needed. A valid driver's license and a valid passport (or ability to travel into the Midwest USA) are required.
Compensation & Benefits
- Base Salary: $55,000 CAD to start, with an automatic increase to $60,000 CAD upon successful completion of a 90-day probationary period.
- Comprehensive Benefits Package: Includes Dental and Vision coverage.
Pay: From $60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
