Job Summary
Master Mechanic Oshawa is seeking a highly motivated and dedicated service coordinator to join our team. Reporting to the Service Manager, the position works attentively in acquiring and booking appointments, answering incoming and completing outgoing calls. The position entails assisting the Service Manager in checking in and cashing out customers, greeting customers and assisting to achieve stellar customer satisfaction and overall department success.
This role is a high pace and requires fast and critical thinkers while working alongside the Service Manager. In this position you will play a key role in the daily operations and growth of the business. Organization and time management will be key skills alongside communication and attention to detail.
Primary Duties and Responsibilities:
- Booking appointments
- Answer and direct incoming calls
- Perform outbound calls as required
- Execute daily tasks in a timely manner
- Checking in and cashing out customers
- Assist with vehicle write up and processing
- Communicate with the team to obtain or order required parts
- Carry out all customer interactions in a positive and courteous manner
Our Ideal Candidate:
- Secondary School (required)
- Proficiency in Office 365
- Experience in customer service or administrative role is preferred
- Strong time management skills to efficiently coordinate appointments
- Excellent communication and interpersonal abilities to interact with clients and team members
- High attention to detail to ensure accurate appointment records
- Ability to multitask and prioritize tasks effectively
Master Mechanic Offers:
- Competitive wages
- Paid vacation
- Full-time, permanent.
- Benefits package
- Ongoing training and development
- Opportunity to advance career
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Pay: From $20.00 per hour
Benefits:
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
Work Location: In person
