Job Overview
We are seeking a highly organized and personable Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will have strong clerical skills, experience with office software, and the ability to handle multiple responsibilities efficiently. This position offers an opportunity to work in a dynamic environment where attention to detail and professionalism are highly valued.
Responsibilities
- Greet visitors and clients professionally, creating a welcoming environment at the front desk
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
- Perform data entry tasks accurately within various software platforms
- Handle filing, record keeping, and document organization to ensure easy retrieval of information
- Provide excellent customer support by addressing inquiries promptly and courteously
- Assist with administrative duties
Requirements
- Proven clerical or administrative experience, preferably in a medical or dental office setting
- Strong computer skills with proficiency
- Experience with multi-line phone systems and phone etiquette essentials
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong typing skills along with proofreading abilities for accuracy in documents
- Exceptional customer service skills with a friendly and professional demeanor
- Ability to handle confidential information discreetly and maintain professionalism under pressure
- Previous experience in medical or dental office environments is a plus but not required
This role is vital for maintaining efficient office operations while delivering outstanding support to clients and staff. We value candidates who are proactive, detail-oriented, and committed to providing excellent service.
Pay: From $21.00 per hour
Work Location: In person