Palm Bites is a fast-growing premium chocolate and gourmet dates manufacturer, proudly supplying retailers, distributors, and food service partners across Canada and the United States. We are committed to producing high-quality products while maintaining the highest standards of food safety, consistency, and customer satisfaction.
We are currently looking for a detail-oriented and proactive Quality Control Specialist to join our production team.
Key Responsibilities
- Perform quality inspections on incoming raw materials, in-process products, and finished goods.
- Ensure all products meet company quality standards, customer specifications, and regulatory requirements.
- Monitor production processes to identify and resolve quality issues.
- Conduct routine GMP, sanitation, and food safety inspections.
- Maintain accurate quality control records, inspection reports, and documentation.
- Assist with HACCP, SQF, GMP, and CFIA/FDA compliance programs.
- Investigate customer complaints and non-conforming products, recommending corrective and preventive actions.
- Verify product labeling, packaging, coding, and shelf-life requirements.
- Calibrate and maintain quality testing equipment.
- Work closely with Production, Warehouse, and Operations teams to improve product quality and efficiency.
- Support internal and external food safety audits.
- Train production staff on quality procedures and food safety best practices.
Qualifications
- Diploma or Bachelor's degree in Food Science, Food Technology, Microbiology, Quality Assurance, or a related field.
- Minimum 2 years of experience in quality control or quality assurance within the food manufacturing industry.
- Strong understanding of HACCP, GMP, SQF/BRC, and food safety regulations.
- Knowledge of CFIA and FDA requirements is considered an asset.
- Excellent attention to detail and problem-solving skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office (Excel, Word) and quality documentation.
- Ability to work independently and in a fast-paced manufacturing environment.
Preferred Qualifications
- HACCP Certification
- PCQI Certification (Asset)
- Internal Auditor Certification (Asset)
- Experience with chocolate, confectionery, bakery, or food manufacturing.
What We Offer
- Competitive salary based on experience
- Career growth opportunities
- Supportive and collaborative work environment
- Employee discounts on company products
- On-site parking
If you are passionate about food quality, food safety, and continuous improvement, we'd love to hear from you.
Pay: $55,000.00-$60,000.00 per year
Work Location: In person
