Join one of Calgary's premier private lake communities.
The Lake Bonavista Homeowners Association (LBHA) is seeking an organized, professional, and service-oriented Office Manager to lead the day-to-day operations of our administration office.
Reporting directly to the General Manager, you will oversee office operations, bookkeeping, payroll administration, member services, events, programs, and office staff while serving as one of the primary points of contact for more than 3,200 member households.
This is an excellent opportunity for someone who enjoys variety, takes pride in accuracy, and thrives in a community-focused environment.
About Lake Bonavista Homeowners Association
Lake Bonavista is Calgary's original private lake community, serving over 3,200 member households and operating year-round recreational facilities including:
- Private lake and beaches
- Tennis & pickleball courts
- Community programs
- Seasonal events
- Room rentals
- Parks and green spaces
LBHA is a non-profit organization committed to providing exceptional member experiences while responsibly managing community assets.
Position Summary
The Office Manager is responsible for the efficient operation of the LBHA office and serves as an integral member of the management team.
The successful candidate will oversee:
- Office administration
- Bookkeeping and financial administration
- Payroll and benefits administration
- Member services
- Office staff supervision
- Event and program administration
- Website, newsletter and social media
- Audit preparation
- Board reporting
This role requires exceptional organizational skills, attention to detail, professionalism, and a genuine passion for customer service.
Key Responsibilities
Financial Administration & Bookkeeping
- Manage Accounts Payable and Accounts Receivable
- Process vendor invoices and payment runs
- Complete monthly bank and credit card reconciliations
- Prepare deposits
- Process membership and program revenue
- Maintain Sage 50 accounting records
- Process Helcim batch entries
- Monitor outstanding accounts and collections
- Prepare quarterly GST filings
- Complete the Alberta Annual Return
- Prepare financial reports for management and the Treasurer
- Coordinate annual audit preparation and work directly with MNP auditors
Payroll & Human Resources
- Process bi-weekly payroll using Ceridian Powerpay
- Maintain employee files and HR records
- Administer employee benefits
- Process new hire documentation
- Prepare Records of Employment (ROEs)
- Support the General Manager with HR administration
- Maintain confidentiality of employee information
Member Services
Provide exceptional service to members by:
- Processing memberships
- Managing member accounts
- Processing annual fee payments
- Coordinating room rentals
- Issuing replacement membership cards
- Responding to member inquiries
- Maintaining accurate records within Titan Software
Events & Programs
Coordinate and assist with LBHA's annual events and recreational programming including:
- Winter Family Fun Day
- Easter Egg Hunt
- Canada Day Celebration
- Movie Night
- Annual General Meeting
- Christmas Skate
- New Year's Eve Fireworks
Responsibilities include:
- Coordinating vendors and instructors
- Program registration
- Volunteer coordination
- Budget tracking
- Event logistics
- Administrative support for committees
Communications & Marketing
- Maintain the LBHA website
- Prepare monthly newsletters
- Manage Facebook and Instagram accounts
- Prepare member communications
- Update office information and signage
Office Operations
- Supervise seasonal office staff
- Schedule office coverage
- Maintain office supplies and equipment
- Liaise with security, contractors and service providers
- Coordinate office procedures
- Attend management, board and committee meetings as required
Qualifications
We're looking for someone who has:
- Minimum 3 years of office management experience
- Bookkeeping or accounting experience
- Experience with payroll administration
- Strong Microsoft Office skills (Excel, Word, Outlook)
- Experience with accounting software (Sage preferred)
- Ability to quickly learn new software systems
- Excellent organizational and time management skills
- Outstanding customer service skills
- Strong written and verbal communication abilities
- High level of professionalism and confidentiality
Experience with non-profit organizations, recreation, hospitality or community associations is considered an asset.
The Ideal Candidate
You are someone who:
- Enjoys helping people
- Is highly organized
- Takes ownership of your work
- Can manage multiple priorities
- Pays close attention to detail
- Is proactive and solution-oriented
- Works well independently and within a team
- Communicates professionally with members, staff, volunteers and the Board of Directors
- Maintains confidentiality and integrity in all aspects of your work
Why Join LBHA?
- Competitive compensation
- Comprehensive health and dental benefits
- Life insurance
- On-site parking
- Supportive management team
- Meaningful work serving one of Calgary's most established communities
- Diverse responsibilities with opportunities for professional growth
- Collaborative and positive workplace culture
Schedule
- Full-time
- Monday to Friday
- Some evenings and weekends required for board meetings, community events and seasonal operations
Work Location
In Person
Lake Bonavista Homeowners Association
Calgary, Alberta
Apply Today
If you are an organized, customer-focused professional with strong administrative and bookkeeping experience, we'd love to hear from you.
Please submit your resume and cover letter outlining why you would be an excellent fit for the Lake Bonavista Homeowners Association.
Pay: $50,000.00-$65,000.00 per year
Work Location: In person
