The Hospital Coordinator provides clinical and operational leadership during days, evenings, nights, weekends, and statutory holidays. Acting as the senior on-site clinical resource, the coordinator supports safe, efficient, and patient-centered care across the organization by coordinating staffing resources, responding to operational issues, supporting clinical teams, and facilitating hospital-wide communication.
The coordinator serves as a leader, mentor, and resource to staff while ensuring organizational policies, procedures, and professional standards are followed. Promotes the organization's mission, vision, and values through effective leadership, collaboration, decision-making, and communication. Reports to the Manager of Patient Flow.
Essential Job Functions:
Clinical and Operational Leadership
- Provide hospital-wide clinical and operational leadership during non-business hours.
- Act as the administrative liaison and on-site leader for clinical departments.
- Coordinate patient flow, bed utilization, admissions, transfers, and discharges.
- Support and guide staff in operational and clinical decision-making.
- Ensure timely escalation and communication of significant issues to on-call Directors and administrators.
- Facilitate effective interdepartmental communication to support quality patient care.
Staffing and Resource Management
- Assess staffing requirements and support appropriate staffing levels across departments.
- Reassign and redeploy staff as necessary to ensure safe patient care and operational effectiveness.
- Collaborate with Charge Nurses and clinical leaders regarding staffing challenges and resource allocation.
- Provide leadership and direction during staffing shortages and unexpected operational events.
- Support staffing decisions in accordance with collective agreements, policies, and organizational guidelines.
Patient Safety and Quality
- Promote a culture of patient safety, service excellence, and high-quality care.
- Respond to and support management of urgent clinical, patient, family, and staff concerns.
- Participate in incident management, risk mitigation, and emergency response activities.
- Support compliance with hospital policies, occupational health and safety requirements, and professional standards.
Leadership and Staff Support
- Serve as a coach, mentor, and resource to front-line staff.
- Demonstrate leadership in conflict resolution, problem-solving, and critical thinking.
- Support organizational initiatives and quality improvement activities.
- Foster a collaborative and respectful work environment.
Qualifications:
- Registrant in good standing with the College of Nurses
- Minimum 5 years’ of recent clinical experience in hospital environment
- Clinical expertise in a specialty area an asset
- Documented evidence of ongoing commitment to education
- Previous leadership, charge nurse, or supervisory experience preferred.
- Good knowledge of collective agreements
- Knowledge of labour relations and occupation health and safety
- Current BCLS certification required
- Demonstrated knowledge of hospital operations, patient flow, staffing practices, and clinical risk management.
- Strong conflict resolution, critical thinking, and decision-making skills.
- Excellent interpersonal, communication, and organizational skills.
- Proficiency with electronic health records and hospital information systems.
- Ability to work independently and effectively manage competing priorities in a fast-paced environment.
- Demonstrated participation on CQI teams an asset
- Lean training an asset
- Commitment to Patient Care & Safety and Service Excellence
Why choose Woodstock Hospital?
- Affordable On Site Parking, Electric Car Charging Stations
- HOOPP Pension Plan & Comprehensive Full Time Benefits
- Competitive Salaries, Tuition Assistance
- Monthly Wellness Initiatives, Staff Massage Chairs
- Job Sharing Opportunities, Internal 50/50 for Staff
- Corporate Discount Program, Staff Recognition Programs
- On Site Pharmacy
Salary Range: $60.71 - $68.32/hour
