Site Supervisor
Site Description:
Working out of Cumberland Regional Hospital in Amherst, this position also covers All-Saints Springhill Hospital, & the North Cumberland Health Care Centre in Pugwash.
Position Details:
Position: Site Supervisor
Site: Cumberland Regional Hospital, All-Saints Springhill Hospital, North Cumberland Health Care Centre
Hours: Monday-Friday; 7am-3pm
Payrate: $24.50/hr
Key Responsibilities:
The Site Supervisor is responsible for the direct supervision & monitoring of all security related duties for their site(s). They are to ensure adherence to all security operations, and that policies & procedures of the client and Paladin are followed. You are responsible for all aspects of Paladin's day to day business at your site and are the frontline representative/extension of Paladin Management.
As a Paladin Supervisor, you’re expected to assist with the continued development of all officers working at your site as well as the enforcement and development of new & existing policies and procedures. You should ensure that all paperwork is completed in full and to the standards expected by Paladin & our Client. You are expected to investigate all issues/complaints brought forward to you and pass those findings on to the Management Team.
Paladin Supervisors work closely with their assigned Portfolio Resource Coordinator & Client Service Manager to ensure that all of the needs of the Client are being met and that the security department at their site is running smoothly.
Specific Duties
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The duties of the Site Supervisors are to run the shift & team effectively. This includes daily paperwork (ie: incident reports, daily log sheets, contractor sign in/out sheets, shift sign in log, memo books, and monthly audit forms)
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Operational requirements that must be met include: escorts, daily unlocks and lock ups, accesses, and any emergency response that arises (i.e. Fire alarms, first aid calls, etc)
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Site Supervisors are responsible for ensuring all incidents reports written during their shifts are completed and legible
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Site Supervisors will be first response to all major emergencies and command their shift to react accordingly. This may require dealing with emergency agencies or directly with the client
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The Site Supervisors must also have knowledge of the Operation Manuals and the information at base to contact whomever is necessary
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Site Supervisors are also responsible for ensuring open communication amongst their staff. Problems with morale, or staff, must be reported immediately to the CSM
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Site Supervisors will ensure the desk area is kept clean and that all binders are audited weekly
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Site Supervisors will ensure the base area has all keys and passes accounted for and will not distribute any equipment without checking proper identification
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Site Supervisors will check their email and print off necessary memos for the appropriate binders
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Site Supervisors must ensure all officers have been briefed properly at the beginning and end of their shifts and that the officers on their shifts have received their breaks in a timely manner.
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Site Supervisors must ensure all staff is present before they themselves leave the site and will stay if no other officer is able until a suitable replacement arrives
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Site Supervisors will regularly audit the notebooks of officers, ensuring the a high quality of reporting is upheld
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Site Supervisors who issue a disciplinary citation or accolade citation will forward the paperwork to the CSM/HR
Prerequisites
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Previous supervisory experience
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Previous security experience, healthcare security experience preferred
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Able to clear a criminal background check
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Authorization to work (full-time) in Canda
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Intermediate (Standard First Aid CPR C)
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Previous training in Use of Force and Management of Aggressive Behaviour is preferred. Candidates without this training can enrol into Paladin's onboarding program
Why choose Paladin?
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Training & professional development
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Competitive wage & benefits package
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Free Uniforms
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Company paid Security license
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Dry cleaning & tailoring allowance
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Paid vacation & sick days
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Flexible, daily pay options available
