Company Overview
To learn more about our company, please visit www.Defron.ca
Defron Security Services (Defron Condo Concierge) is a nation-wide family-owned concierge services company based in Ontario, Canada. We are dedicated to providing reliable and professional concierge solutions to our clients, ensuring safety, customer service ,peace of mind and an overall enjoyable concierge and security experience.
Job Overview
We are seeking an energetic and detail-oriented Front Desk Concierge to join our team on a Monday to Friday schedule. In this vital role, you will serve as the first point of contact for visitors, tenants, and staff, managing front desk operations with professionalism and efficiency. Your positive attitude and excellent communication skills will help create a welcoming environment while supporting administrative functions essential to property management.
The location of this concierge position is near Elora/ Fergus Ontario.
Duties
- Greet visitors, tenants, and vendors warmly, ensuring a positive first impression.
- Verify visitor credentials and maintain access logs accurately using Yardi or similar property management software.
- Answer incoming phone calls with professional phone etiquette, directing inquiries appropriately.
- Manage data entry tasks such as filing, updating resident or tenant information, and maintaining records in CMMS (Computerized Maintenance Management System).
- Coordinate with security personnel and property management teams to facilitate smooth operations.
- Assist with administrative duties including scheduling appointments, handling deliveries, and maintaining front desk supplies.
- Support customer service efforts by addressing inquiries promptly and courteously, fostering strong customer relationships.
Experience
- Previous office experience or administrative experience preferred..
- Strong customer service skills with the ability to handle multiple tasks efficiently.
- Knowledge of data entry, filing procedures, and basic office equipment such as phones and computers.
- Excellent phone etiquette and professional communication skills required.
- Prior experience in customer service, concierge or security environments is a plus but not mandatory.
- Ontario security license is an asset, but not necessary.
Please submit your resume for review and a scheduled interview. If you wish to have an expedited response, please email your resume to hr(at)defron.ca referencing in the subject line - EL778. Please note, there is a two part interview process to this position.
Pay: $19.00-$22.00 per hour
Work Location: In person
