PRIMARY PURPOSE
Plans, manages, executes and controls all aspects of medium to large scale technology projects, resolving complex business issues.
KEY ACCOUNTABILITIES
Plans, manages, executes, and controls all aspects of technology and/or business process projects, orchestrating multiple activities at once to meet desired objectives. Develops and implements corporate business and operational strategies, executing short and long-term projects to deliver on internal customer needs and resolving issues related to departmental productivity and effectiveness. Uses creativity in developing process improvements and providing innovative solutions and process alternatives for increased efficiencies.
Leads the development of various project plans ensuring alignment of activities and priorities and creates management reports outlining and defining a project’s scope; capital and non-capital business cases, and technological/organizational changes. Identifies and manages risk, determines appropriate courses of action on complex issues relating to a specific functional area, business operation or strategy, while exercising judgment on moderately complex decisions that fall outside standard procedures, practices and policies.
Develops project objectives including schedules, clearly defined deliverables, resources and physical assets required to meet project requirements. Develops timelines and expectations for all elements of a project. Manages cross functional project teams and stakeholders across the enterprise. Anticipates and proactively manages change throughout the project cycle.
Gathers and analyses information from key business areas, drawing on knowledge experts from across the organization and involving teams as appropriate to compile data, and draw conclusions to make concise and logical recommendations. Clarifies and interprets the requests of other departments to understand their core needs, beyond those initially expressed by the customer while confirming understanding of objectives and clarifying how potential changes will impact the organization. Assesses the value and potential impact of solutions or alternatives including customer impact and cost implications.
