BUSINESS SUPPORT MANAGER (2 POSITIONS)
Job ID: 6881
SHORT-TERM (APRX 1 YEAR)/FULL-TIME
SHORT-TERM (APRX 2 YEARS)/FULL-TIME
Location: BURNABY, BC
To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.
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Join one of BC’s Top Employers!
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Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!
BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.
THE ORGANIZATION
BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.
Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.
BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:
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In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
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Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
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Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
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Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
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An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
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Participation in community and charitable events.
** Please note: Eligibility for benefits offered is based on employment status **
BUSINESS SUPPORT MANAGER (2 POSITIONS - STFT):
($77,864 - $91,605 Annually)
POSITION SUMMARY
Reporting to the Manager, Operations Support, the Business Support Manager establishes a close working relationship with managers and teams in assigned business area(s) and provides expert advice and support in managing and improving business area processes and systems. He/she/they determines business requirements, conducts feasibility and impact analyses of information management services and technology, and ensures processes, services and technology solutions are developed and delivered to meet business and service delivery requirements. The position provides research, analysis, data stewardship, reporting, and project management expertise in accomplishing objectives. The role is part of a team of Business Support Managers that support BC Housing’s core systems as well as other smaller systems and databases.
CANDIDATE PROFILE
The successful candidate will have the following:
EDUCATION & EXPERIENCE:
Degree in accounting, economics, computing science, business administration, social science, or other relevant discipline.
Considerable experience in business analysis (requirements and solutions design), process modelling, business reporting design and development.
Considerable experience in reporting systems design, development, testing, implementation, and data management including analysis and modelling.
Considerable project management experience as a project manager of a defined project following the standard Project Life Cycle, and experience in process mapping and process re-engineering projects including data and reporting analysis.
Sound experience training adult learners in a workplace environment.
Or an equivalent combination of education, training, and experience acceptable to the Employer.
Enhanced Security Screening (Financial Inquiry) is required.
KNOWLEDGE, SKILLS AND ABILITIES:
Sound knowledge of the application of business systems and databases in an organization
Ability to learn and develop considerable knowledge and expertise in critical corporate business system applications and databases
Ability to learn and understand in-depth the commission’s structure and business operations
Ability to plan and manage small to medium size projects or portions of larger projects, provide direction to project team members, develop and implement system solutions, and work cooperatively in a team environment
Ability to manage and provide guidance on the provision of technical services for end users
Ability to take ownership of tasks and drive them through to completion
Ability to work under pressure in meeting deadlines and changing priorities
Ability to identify and promote opportunities to improve existing systems and procedures
Ability to understand technical terms and explain them in everyday jargon
Ability to foster strong working relationships with internal and external stakeholders to accomplish objectives.
Proficiency in MS Office applications including Word, Excel, and PowerPoint
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Excellent verbal and written communication skills and attention to detail
Strong interpersonal and relationship management skills
Strong analytical, problem-solving and conceptual thinking skills
Strong planning, organization, time management and project leadership/management skills
Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact [email protected] to arrange a call.
How to Apply:
Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.
(When there is a pop up asking if you wish to view only secure items, press no)
As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.
Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted
If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers
At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact [email protected].
We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.
