Job Title: Sales Representative
Company: Muskoka Timber Mills
Location: Bracebridge
Employment Type: Full-Time
About Us
Muskoka Timber Mills (MTM), based in Bracebridge, has a 30 year history servicing the Ontario custom wood products market. Our products include an exterior branded siding line called Timberthane, custom wood cladding for ceilings and floors as well as most other finished wood products used in the building industry. We work with the top architects in North America and through this we have curated a portfolio of industry leading wood products that get sold in high end and custom building applications in Muskoka and across Ontario.
The Company was recently purchased by a group of energetic entrepreneurs that also own a number of other building products companies in Ontario. Under the new ownership group, MTM has laid the seeds for significant growth through launching an exciting new MTM brand, invested in digital marketing, opening the best finished wood products showroom in Ontario and opening a sales office in Collingwood. In addition, the Company has invested in critical foundational elements such as launching a new ERP system and rolling out Salesforce CRM. This is an exciting time at MTM and we look forward to adding sales talent to help take the business to the next level.
MTM has a fantastic and dedicated workforce. Although MTM operates with 60 people it still feels like a family business with a culture of inclusiveness. In fact, there are company wide lunches provided for all staff on Thursdays!
www.muskokatimbermills.ca
Position Overview
We are seeking a motivated and detail-oriented Sales Representative to support our senior sales team. This is an excellent opportunity for someone looking to build a career in sales within the wood products and construction industry. The successful candidate will gain hands-on experience in sales processes, product knowledge, customer service, and project coordination.
Key Responsibilities
- Learn the business of Muskoka Timber Mills by initially working / supporting a Senior Sales Representative in all aspects of the sales cycle with the medium-term objective of being able to service clients directly.
- Learn and apply company sales processes, product offerings, and customer service standards
- Manage customer orders from entry through production to final delivery
- Coordinate with internal teams to ensure accurate and timely order fulfillment
- Communicate directly with customers to provide updates, resolve issues, and ensure satisfaction
- Assist customers and their project teams (including project managers) with product needs and timelines
- Conduct job site visits alongside senior team members
- Perform material take-offs from drawings to assist in project quoting
- Prepare and process quotes, sales orders, and related documentation
- Ensure customers receive the right products on time and according to specifications
- Act as a reliable point of contact for customer inquiries and support
Qualifications
- Previous experience in sales, customer service, or construction/wood products industry is an asset
- Knowledge of lumber, millwork, or wood products preferred
- Ability to read and interpret construction drawings (or willingness to learn)
- Strong communication and interpersonal skills
- Highly organized with strong attention to detail
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Proactive, eager to learn, and team-oriented
- Proficiency with basic computer systems (CRM/ERP experience is an asset)
- Valid driver’s license (for site visits)
What We Offer
- Hands-on training and mentorship from experienced sales professionals
- Opportunity to grow within the company and develop a long-term career
- Exposure to a wide range of construction projects and clients
- Competitive compensation based on experience
Pay: $70,000.00-$100,000.00 per year
Experience:
- sales, CSR, or construction/wood products industry: 3 years (preferred)
- CRM/ERP : 3 years (preferred)
- lumber, millwork, or wood product: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
