Company Description Virtual Pediatrics provides pediatric care in person and virtually. Virtual Pediatrics emphasizes clear communication, timely support, and a compassionate approach to working with children and their families. MOA can work remotely to communicate with families and provide administrative support to the clinic.
Role Description The Medical Office Assistant at Virtual Pediatrics is a full-time remote role supporting pediatric providers and patients in a virtual clinical environment. Day-to-day responsibilities include answering and directing phone calls, managing appointment scheduling, and assisting families with registration and basic inquiries. The role also involves verifying patient insurance information, updating electronic records, and ensuring accurate documentation of medical and administrative details. The Medical Office Assistant should have knowledge of ACCURO and strong computer skills.
Qualifications
- Demonstrated ability in Phone Etiquette and clear, professional communication with patients and families.
- Experience with Appointment Scheduling and managing patient flow in a medical or healthcare setting.
- Knowledge of Medical Terminology sufficient to understand and document basic pediatric care information.
- Skills in Insurance Verification and navigating patient eligibility, benefits, and prior authorization processes.
- Administrative Assistance skills, including data entry, electronic record management, and handling digital paperwork.
- Comfort with technology, including telehealth platforms, electronic health records, and standard office software - ACCURO, oceanMD and medeo.
- Strong organizational skills, reliability, and the ability to manage multiple tasks in a remote work environment.
- Prior experience in a medical office setting is preferred; certification as a Medical Office Assistant or related training is a plus.
Pay: $20.00-$27.00 per hour
Benefits:
Work Location: Remote
