Department: Behavioural Supports Ontario – Provincial Coordinating Office
Location: Kirkwood Place Campus (Sudbury) OR King Street Campus (North Bay)
The North Bay Regional Health Centre is the designated host for the Behavioural Supports Ontario (BSO) Provincial Coordinating Office. BSO provides behavioural health care services for older adults in Ontario with, or at risk of, responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions. The initiative also provides support to family care partners and healthcare providers across sectors. The role of the BSO Provincial Coordinating Office is to advance the BSO initiative through measuring BSO impact, spreading BSO innovations and enhancing system integration.
Reporting to the Provincial Behavioural Supports Ontario Director, the BSO Project Assistant will work alongside the BSO Provincial Coordinating team to support the advancement of the three provincial pillars to leverage provincial impact, innovation and integration.
Key responsibilities of this position include, but are not limited to:
- Supporting optimal operation of the BSO Provincial Structure through coordination of provincial meetings including preparation of agendas, meeting correspondence, operation of technology aids (e.g., videoconference, webinar) and minute taking.
- Providing assistance in the preparation of province-wide public-facing material such as newsletters, e-mail announcements, website updates and social media posts.
- Support the development of projects through assistance with research, literature reviews, creation of knowledge translations tools and report writing.
- Respond to provincial inquiries from professional care partners and/or community members.
The ideal candidate will be an organized, highly flexible individual who can perform with minimal supervision, has excellent verbal and written communication and interpersonal skills with an ability to deal with confidential and sensitive issues in a professional manner. The applicant must have excellent time management skills, the ability to be versatile and adjust quickly in a fast-paced environment to multiple work patterns.
QUALIFICATIONS
- Bachelor’s degree in health-related and/or communications field
- Minimum of two (2) years’ experience in office administration, communications and/or research assistance
- Advanced computer skills and thorough knowledge of Microsoft Office applications (e.g. Teams, Word, Excel, PowerPoint and Outlook) and design software (e.g., Canva) required
- Demonstrated high level of self-direction/self-motivation and ability to be adaptive to change and organize work effectively to meet deadlines while maintaining accuracy and attention to detail required
- Experience in supporting the execution of videoconference meetings (e.g., Zoom) required
- Proven interpersonal and critical thinking skills and professional work ethic required
- Knowledge of Ontario’s healthcare system, its stakeholders, programs and issues required
- Knowledge of fundamental evidence-based best practices in dementia, substance use and other geriatric mental health conditions and their effects on individuals and family care partners required
- Knowledge of social media policies and ethical conduct in the management of social media profiles required
- Demonstrated person-family centred focus and commitment to the Mission, Vision, Values and Goals of the BSO initiative required
- Pieces, Gentle Persuasive Approaches, U-First!, Mental Health First Aid, DementiAbility certifications are considered strong assets
- Demonstrated commitment to ensure your safety, the safety of fellow workers, patients, volunteers, and visitors
- Must be able to support and contribute to a culture of safety and prevention of adverse health events in our organization
- Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.
North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
All new hires are required to complete a Criminal Record Check (CRC) or a Vulnerable Sector Check (VSC), as applicable to the position. A satisfactory result, in accordance with organizational requirements, is a condition of employment.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER
