Are You a Sales-Driven Leader Ready to Win in Industrial B2B?
Are you the kind of sales professional who sees opportunity in every challenge?
A proven B2B sales leader with a passion for driving revenue, building high-performing teams, and growing long-term customer relationships in the industrial / MRO space?
Do you have previous Supervisor or Team Lead experience?
Do you thrive in an environment where performance, accountability, and customer value matter—without sacrificing work/life balance?
If you answered yes, we want to talk to you.
The Opportunity
We are looking for a results-oriented Inside Sales Supervisor to join our Mississauga, ON branch. Reporting directly to the Branch Manager, this role plays a critical part in driving profitable sales growth, expanding market share, and strengthening customer loyalty across our B2B industrial customer base.
This is a hands-on sales leadership role—ideal for someone who leads from the front, coaches for performance, and understands how to turn inside sales teams into revenue-generating engines.
You will help support and execute branch strategy while ensuring a high level of execution across:
- Inside sales & counter sales
- Customer service & administrative support
- Showroom and sales floor leadership
- Operational efficiency and safety
You will also act as second-in-command during the Branch Manager’s absence.
What You’ll Be Responsible For
- Driving B2B sales performance across inside sales and counter sales teams
- Coaching, mentoring, and motivating sales staff to exceed revenue, margin, and customer retention targets
- Supporting key account management, upselling, cross-selling, and solution-based selling
- Ensuring exceptional customer experience for industrial, manufacturing, and MRO clients
- Monitoring sales KPIs, order flow, and operational execution
- Supporting scheduling, workflow planning, and vacation coverage
- Maintaining a safe, organized, and productive branch environment
- Partnering with the Branch Manager to execute growth initiatives and continuous improvement
What You Bring
- 3+ years of successful B2B sales and/or sales operations experience
- Previous team lead or supervisor experience (inside sales preferred)
- Background in industrial distribution, wholesale, or MRO strongly preferred
- Product knowledge in areas such as: MRO supplies, Metalworking & machining tools, fasteners, abrasives, cutting tools, fluids, machinery, or shop supplies.
- Strong business acumen with a customer-first, revenue-focused mindset
- Ability to coach, develop, and hold teams accountable
- Post-secondary education in Business or related field (preferred)
- Proficiency in MS Office (Excel, Outlook, PowerPoint); P21 ERP experience is an asset
Why KBC Tools & Machinery?
KBC Tools & Machinery has been proudly serving Canada’s manufacturing and industrial sectors since 1965. We are a trusted B2B industrial distributor specializing in metalworking and MRO solutions, with tens of thousands of active customers nationwide.
We stock and supply over 100,000 industrial products, including:
- Cutting tools & carbide tooling
- Abrasives & fluids
- Measuring & inspection
- Hand tools, power & air tools
- Shop supplies & industrial machinery
- CNC, lathes, grinders, and more
We compete—and win—against major industrial players like Fastenal, Try Hard Industrial, Grainger, HD Supply, Kar Industrial, SB Simpson Group and Caliber Industrial, by combining:
- Deep, ready-to-ship inventory
- Trusted name-brand products
- Relationship-driven B2B sales
- Fast, reliable, and knowledgeable service
Our success isn’t built on one big order—it’s built on repeat business, long-term partnerships, and consistent execution.
What We Offer
- Stable, growing company with 61 years of success
- Monday–Friday schedule with excellent work/life balance
- Opportunity to lead, influence, and grow within the organization
- A respected brand in the industrial and manufacturing space
- A culture that values performance, accountability, and teamwork
If you’re ready to lead, sell, and grow in a true B2B industrial sales environment, we’d love to hear from you.
Join KBC Tools & Machinery—keeping Canada manufacturing, one tool at a time.
Have a great day tooling around!
Job Types: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Ability to commute/relocate:
- Mississauga, ON L5T 2Z1: reliably commute or plan to relocate before starting work (required)
Experience:
- Industrial Sales: 3 years (required)
- Inside sales: 3 years (required)
- B2B sales: 3 years (required)
- Supervising: 3 years (preferred)
Work Location: In person
