Job Overview
We are seeking enthusiastic and personable Front of House Staff to join our team. This role is vital in creating a welcoming atmosphere for guests and ensuring smooth daily operations. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to handle multiple responsibilities efficiently. This position offers an opportunity to develop customer service skills in a dynamic environment, contributing to an exceptional guest experience.
Duties
- Greet guests warmly upon arrival and provide assistance as needed
- Manage reservations, walk-ins, and seating arrangements efficiently
- Take and serve orders accurately while maintaining high service standards
- Handle customer inquiries and resolve issues promptly and professionally
- Maintain cleanliness and organization of the front of house area, including the reception and waiting areas
- Process payments accurately using POS systems and provide receipts to guests
- Collaborate with kitchen staff and other team members to ensure timely service
- Uphold health and safety standards in accordance with company policies
Skills
- Excellent interpersonal and communication skills with a friendly demeanor
- Ability to multitask effectively in a fast-paced environment
- Strong organizational skills and attention to detail
- Basic proficiency with POS systems or willingness to learn new technology
- Flexibility to work evenings, weekends, or holidays as needed
- Prior experience in customer service or hospitality is a plus but not required
- Ability to remain calm under pressure and handle difficult situations with professionalism
This role is perfect for individuals passionate about providing outstanding guest experiences while developing valuable skills in the hospitality industry.
Pay: $15.00 per hour
Benefits:
- On-site parking
- Store discount
Work Location: In person
