Equipment World - Sault Ste. Marie is seeking an active, hard-working individual to join our TEAM as a Rental Coordinator. This role will be overseeing the rental fleet while providing great customer service to our customers/clients.
Duties of this position include (but are not limited to):
- Assisting customers with reservations via phone, e-mail and in-person
- Assessing customer needs and making appropriate recommendations
- Managing customer contracts/ invoices through the SIRIUS software, outlook etc.
- Coordinating the yard equipment to ensure rental readiness
- Completing equipment inspections for check-ins/outs
- Learning different product lines to assist customers with rental inquiries
- Troubleshooting and providing outstanding customer service
Qualifications
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- Strong data entry skills with attention to detail
- Previous experience in a clerical or administrative role
- Excellent customer service and phone etiquette
- Ability to multitask and work efficiently in a fast-paced environment
The ideal candidate will be organized, mechanically inclined and enjoy working with heavy equipment.
Equipment World Inc. is a Northern Ontario company with branches in Thunder Bay, Sudbury & Sault Ste Marie. We are progressive, innovative and believe in LEADING THE WAY! If you're a motivated, career-minded individual willing to accept challenges, consider submitting your resume today!
Equipment World is proud to be an Equal Opportunity employer that prides itself on inclusivity. Please contact us If you require accommodation throughout any stage of the recruitment process.
Job Types: Full-time, Permanent
Pay: $22.00-$25.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
- Equipment Rental: 1 year (required)
- Customer service: 1 year (preferred)
- Industrial / heavy equipment: 1 year (preferred)
Work Location: In person
