Full Job Description
Live and work in a beautifully landscaped garden steps from the beach/lake, in the heart of pedestrian-friendly Pandosy Village, and only a short drive from downtown Kelowna.
We are seeking a full-time, on-site Property Manager to join our management team to oversee our rental properties, which include a 170-apartment complex in Kelowna, BC.
The successful candidate is expected to live on-site and will be the primary property contact for the residents.
We are seeking a hands-on, full-time Property Manager to oversee the daily operations of our 170-unit residential property in Kelowna. This role is ideal for someone who enjoys both tenant relations and being actively involved in maintaining the property to the highest standards possible.
Key Responsibilities
Leasing & Resident Relations
- Manage leasing from advertising, inquiries, vetting, viewings, to successful tenant lease completion, welcome packages, key and fob distribution, and any other necessary documentation.
- Conduct showings, move-ins/move-outs, and inspections
- Collect rent and follow up on arrears and applicable notices
- Maintain accurate tenant files and documentation
- Respond promptly to resident concerns and emergencies
- Ensure compliance with the BC Residential Tenancy Act
Operations & Maintenance
- Perform regular building rounds (interior and exterior)
- Assist the maintenance team to complete minor repairs (painting, patching, minor plumbing, lock changes, blinds/screens, clogs, etc.) in-house
- Prepare vacant suites for new tenants
- Coordinate and oversee contractors (HVAC, custodial, landscaping, etc.)
- Conduct monthly and annual safety inspections for fire and insurance requirements.
- Ensure cleanliness of common areas, including grounds, parking lots, parkades, and common amenities and clean/ remove debris as needed.
- Snow/ice removal as required
- Pool and hot tub testing/maintenance (training provided)
- Monitor security cameras and complete incident reports
Administration & Teamwork
- Maintain organized records and reports
- Coordinate, direct, and supervise vendors, service providers, and cleaning staff.
- Collaborate with the General Manager, maintenance, and ownership
- Remain available for urgent issues outside regular hours
Qualifications
- Minimum 2 years residential property management experience
- Active BC Rental Property Management License (or related experience)
- Strong ability with basic office software, Outlook, Excel, Word, Internet, communication, and database software
- Strong customer service, communication, and conflict-resolution skills
- General maintenance abilities, including having own basic hand tools, drill, hammer, screwdrivers, pliers, etc.
- Highly organized, proactive, and detail-oriented
- Valid driver’s license and reliable vehicle
- Criminal record check required
Summary
This role blends admin and hands-on work—you might handle showings, leasing, and tenant communication in the morning, then assist with maintenance or cleanup later. While there’s an on-site maintenance team, this is a team-player position where everyone helps with unit turnovers, emergencies, snow removal, property care, and basic work orders. This role also oversees external vendors and step in for tasks they don’t cover.
Overall, we’re looking for someone flexible who’s comfortable pitching in wherever needed.
Job Types: Full-time, Permanent
Pay: $28.00-$34.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Application question(s):
- Do you have your own hand tools, including but not limited to: drills, wrenches, sockets, screwdrivers, hammers, etc.?
- Unfortunately, these properties are currently not dog-friendly. Do you have pets?
- Role requirements: How many years of maintenance experience do you have? What type of basic building and suite maintenance tasks are you confident you can complete?
- Role requirements: How many years of basic property management do you have? What type of tenant relations and tenancy administration are you confident you can oversee?
- Do you have BC Residential Tenancy Act knowledge?
Experience:
- Property Management: 2 years (required)
Work Location: In person
