Administrator / Receptionist
Location: North Vancouver (238 Fell Avenue, North Vancouver, BC V7P 2J9)
Organization: Dynamo Fencing Club – High Performance Training Club
If interested please email resume to [email protected]
Dynamo Fencing Club is Canada’s premier fencing club, with what is widely considered the strongest and most comprehensive elite training program in Canada. We pride ourselves on a supportive, disciplined, and inclusive training and working environment.
Position Overview
We are seeking a reliable and proactive Administrator/Receptionist to manage the day-to-day front desk operations at our North Vancouver location. As an administrator, you will be the first person that clients connect with when they visit, call, or email us, so you’ll be responsible for making all our visitors feel welcome. You will also be providing comprehensive administrative support to our front desk team.
Key Responsibilities
- Coordinate and schedule private lessons, group classes, and facility use
- Serve as the first point of contact for members, providing excellent customer service in person, by phone, and via email
- Process payments (cash, debit, and credit) and maintain accurate transaction records
- Maintain organized client records, attendance logs, and filing systems
- Respond promptly to inquiries and provide clear information about programs and services
- Support coaches and management with administrative tasks as needed
- Ensure the reception area remains welcoming, clean, and organized
What We’re Looking For
- Strong organizational skills with the ability to prioritize tasks effectively
- The initiative to do things without being asked
- Detail-oriented with the ability to stay composed under pressure
- Excellent interpersonal and customer service skills
- A dependable team player who is flexible and willing to go above and beyond
- Friendly, professional, and confident demeanour
Qualifications
- Fluency in English and Mandarin/Cantonese (additional languages are an asset)
- Must be comfortable with working evening and weekend hours (please see below)
- Proficiency with Microsoft Office, WhatsApp/WeChat, and Mac
- Strong time management skills and willingness to learn
- Preferred: previous customer service or retail experience
Compensation
- $18 - $25+/hr, depending on experience
Hours
- Monday to Friday: 2:00 PM – 8:30 PM
- Saturday: 9:00 AM – 1:00 PM
Contact
If interested please email resume to [email protected]
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$25.00 per hour
Work Location: In person
