Company Overview
JDCOLLINS FIRE PROTECTION' is an innovative and customer-focused leader in the fire protection and life safety services industry. Celebrating over 30 years of dedicated service, the company is committed to expanding its team with conscientious and client-oriented professionals who value safety and excellence.
Summary
We are seeking a highly organized and detailed-oriented Administrative Coordinator to support our growing team. This role combines administrative support, customer service, contract administration and operational reporting. The ideal candidate is proactive, comfortable managing multiple priorities and able to work independently in a fast-paced environment.
Key Responsibilities:
Administrative Support
- coordinate the flow of information within the team
- answer telephone calls, emails and customer inquiries
- maintain manual and electronic filing systems
- assist with timesheet and expense submissions
- greet visitors and provide professional customer services
Operations & Service Coordination
- process weekly timesheets and employee expenses
- submit monthly parking and phone expense reports
- create and manage deficiency work orders
- update customer records, contact information and master data in workflow system
- create annual work orders for service contracts
- distribute subcontractor work orders
- maintain operational tracking sheets and reporting spreadsheets
- support budget preparation and reporting activities
- prepare annual contract quotations and renewals
- coordinate customer confirmations for upcoming scheduled work
- update internal boards and systems with new customer information
Qualifications
- secondary [high] school graduation certificate, minimum
- 1-2 years of administrative, operational or office coordination experience
- strong proficiency in Microsoft Office [Excel, Word, Outlook] and Google Docs
- experience with service management software is an asset
Skills & Attributes
- strong organizational and time-management skills
- ability to multitask and prioritize competing deadlines
- excellent attention to detail
- strong written and verbal communication skills
- ability to work independently with minimal supervision
- customer-focused with a professional attitude
- dependable, accountable and team-oriented
What We Offer
- permanent full-time position
- stable 40 hour work week
- collaborative team environment
- opportunities for professional growth & development
Experience - 1 to 2 years preferred
Salary - $42-$48,000
Pay: $22.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Education:
- Secondary School (required)
Experience:
- Administrative, operations or office coordination: 1 year (required)
- Microsoft Office: 1 year (required)
Work Location: In person
