Store Operations Assistant – African Grocery Store
Job Type: Full-time
Hours: 32+ hours per week
Schedule: Wednesday–Sunday
Location: Mississauga, Ontario
About Us
We are a growing African grocery store in Mississauga that proudly serves our local community by offering a wide selection of African, Caribbean, and international food products. We are committed to providing excellent customer service, maintaining a welcoming shopping environment, and delivering a positive shopping experience for every customer.
We are looking for a dependable and customer-oriented Store Operations Assistant to support the day-to-day operations of our store.
Work Schedule
This position requires availability from Wednesday to Sunday. Employees will be assigned to one of two rotating schedules. Candidates must be available to work Wednesday through Sunday, including Sundays.
Schedule A
- Wednesday–Saturday: 8:30 a.m. – 3:00 p.m.
- Sunday: 11:30 a.m. – 6:00 p.m. or 1:00 p.m. – 8:00 p.m., alternating weekly
Schedule B
- Wednesday–Saturday: 2:30 p.m. – 9:00 p.m.
- Sunday: 1:00 p.m. – 8:00 p.m. or 11:30 a.m. – 6:00 p.m., alternating weekly
Sunday rotation: Employees will alternate their Sunday start time each week. For example, an employee scheduled to start at 11:30 a.m. this Sunday will start at 1:00 p.m. the following Sunday, and the rotation will continue weekly.
Applicants should indicate whether Schedule A or Schedule B is their preferred schedule. While we will consider preferences, final schedules will be determined based on operational requirements. Some flexibility in scheduled hours may occasionally be required.
This position involves handling fresh meat and poultry products as part of regular store operations.
Key Responsibilities
- Operate the cash register and accurately process cash, debit, and credit card transactions
- Answer customer phone calls and contact customers when necessary regarding orders or other inquiries
- Provide friendly, professional, and efficient customer service
- Restock shelves and ensure merchandise is properly displayed
- Receive, organize, and store incoming inventory
- Prepare and organize customer orders and hand completed orders to delivery drivers for dispatch
- Pack produce and meat products and operate meat-cutting equipment as required. Training will be provided.
- Maintain cleanliness throughout the store, including shelves, aisles, checkout areas, storage areas, and common spaces
- Support other store duties as required
Qualifications
- Previous retail, cashier, or customer service experience is an asset but not required
- Strong communication and interpersonal skills
- Basic math and cash-handling skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Reliable, punctual, and professional
- Ability to stand for extended periods and lift and carry merchandise weighing up to 50 lbs when required
- Knowledge of African, Caribbean, or international food products is an asset
- Additional language skills are considered an asset but are not required
Physical Requirements
- Ability to stand and walk for extended periods during shifts
- Ability to regularly lift and carry merchandise weighing up to 50 lbs
- Ability to work in refrigerated and freezer areas
- Ability to perform repetitive tasks such as stocking, packing, cleaning, and order preparation
What We Offer
- Full-time employment with 32+ hours per week
- Opportunities for growth and development
- Group health and dental benefits after 3 months, subject to eligibility
- 6-month retention bonus available, subject to eligibility.
If you are enthusiastic, dependable, and enjoy working with people, we encourage you to apply and become part of our team.
Pay: $18.60 per hour
Benefits:
- Extended health care
- On-site parking
Ability to commute/relocate:
- Mississauga, ON L4Y 1Y6: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you available to work Wednesday through Sunday, including every Sunday
- Which schedule do you prefer?
- Are you comfortable alternating your Sunday start time each week (11:30 a.m. one Sunday and 1:00 p.m. the following Sunday)?
- Are you comfortable handling fresh meat and poultry products as part of your regular work duties?
- Are you comfortable working in refrigerated and freezer areas as required?
- Are you able to stand and walk for extended periods and lift and carry merchandise weighing up to 50 lbs when required?
Work Location: In person
