COMPANY OVERVIEW
Welcome! Banff Park Lodge Collection operates 3 hotel properties - Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites. We also operate 2 restaurants - La Terrazza and Crave Mountain Grill. Staff and guests enjoy our ideal location, close to lively downtown Banff on one side and the peaceful Bow River pathway on the other.
INCLUSION COMMITMENT
We are proudly committed to creating an inclusive, safe, and equal work environment for all. We find strength in having a diverse team and want our people to succeed and thrive inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other.
If you need support of any kind — such as communication support, accessibility accommodations, or other assistance — we’re happy to consider all requests. Please email [email protected] with the subject “APPLICANT ASSISTANCE REQUEST”.
We thank all candidates for their application.
THE ROLE
Thank you for your interest in joining our team as Bartender.
Wage: The wage for this position is negotiable based on experience.
Employee Benefits (subject to change)
- Shared room in staff accommodation ranging from $8.00 - $16.50 per day (based on availability),
- Staff rates and friends and family rates at our hotels and restaurants,
- Frequently held staff events and involvement opportunities,
- Staff Cafeteria, serving discounted hot meals for lunch and dinner daily,
- Health benefits available for full-time staff after 6 months of employment, including life insurance, dental, medical and drug coverage,
- Uniforms supplied (excluding footwear) and free dry cleaning for work attire available,
- Employee Assistant Program, providing free professional counselling sessions,
- Free Canoe Rentals at Banff Canoe Club in the summer,
- Ski pass discounts and subsidy program available in the winter,
- Use of hotel pool and gym facility (restrictions apply),
- Employee Referral Program,
- And more!
Duties Include (but are not limited to):
- Consistently offer professional, friendly and engaging service to provide memorable dining experiences which exceed our guests' expectations,
- Maintain a full knowledge of all food and beverage menus in the Terrace Lounge and La Terrazza Ristorante,
- Inform guests on menu items and specials, and make suggestions according to their preferences,
- Mix drinks and control the beverage stock as per guidelines,
- Serve, clear, and reset tables in a timely manner and assist with in room dining orders,
- Maintain a clean and well stocked environment for staff and guests,
- Handle guest concerns, reacting quickly and professionally,
- Operate all equipment in a safe and proper manner,
- Follow all health, safety, and sanitation policies and procedures when handling food and beverage,
- Demonstrate a complete understanding of the restaurant policies, procedures, and service standards,
- Ensure effective working relationships and clear communication with all colleagues and leaders in the restaurant and other departments,
- Utilize the environmental mission statement as a guideline for all operations,
- And other tasks as assigned.
Ideal Candidate / Job Requirements:
- 1 year of bartending experience is required,
- Previous fine dining food & beverage experience is an asset,
- Working knowledge of Point of Sale System preferred,
- Strong interpersonal and problem solving abilities,
- Energetic, enthusiastic, self-motivated and a charismatic team player,
- Proficient in the English language, second language is an asset,
- Ability to work well under pressure in a fast paced environment,
- Must be flexible in terms of working hours,
- Continuously walk and stand throughout the shift,
- Occasionally lift and carry up to 30 lbs.; frequently bending, kneeling, pushing, and pulling
Job Types: Full-time, Permanent
Pay: From $15.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
Application question(s):
- When is your available start date?
- How long do you plan to stay in Banff?
- Please state your pronoun (optional).
- Do you require staff accommodation?
- Do you require assistance during the application process - such as communication support, accessibility accommodations, or other assistance? If so, please send an email to [email protected] to request assistance OR indicate Not Applicable (N/A).
Experience:
- Bartending: 1 year (preferred)
Work Location: In person
