NOW HIRING — FUEL DOCK HOST
Grand Harbour Marina
Lagoon City, Brechin, ON · on the shores of Lake SiNOW HIRING — FUEL DOCK HOSTmcoe
Seasonal Full Time & Part Time
Flexible Waterfront Setting
Guest Facing Role Role
Training Provided
ABOUT GRAND HARBOUR MARINA
Grand Harbour Marina is a premier waterfront destination located in Lagoon City, Brechin, Ontario — on the beautiful east shore of Lake Simcoe. Under new ownership and management, we are transforming this iconic marina community into a destination defined by elevated service, exceptional amenities, and a genuine passion for the boating lifestyle.
At Grand Harbour, every guest interaction is an opportunity to make someone’s day on the water better. Our Fuel Dock Hosts are central to that mission — the first warm face many boaters see when they pull up, and a trusted part of the experience that keeps them coming back.
THE ROLE
As a Fuel Dock Host at Grand Harbour Marina, you are the front line of the boating experience. You’ll greet arriving vessels, assist with safe fueling operations, manage waste pump-out services, run the fuel dock kiosk, and ensure every boater leaves the dock feeling welcomed and well-served. This is a dynamic, outdoor role that blends marine operations, retail, and genuine hospitality in one of Ontario’s most beautiful marina settings.
No previous marine experience is required — we’re looking for the right attitude, a genuine love of the water, and a commitment to delivering service that reflects the Grand Harbour standard.
KEY RESPONSIBILITIES
Fueling & Dock Operations
- Safely dispense gasoline and diesel fuel to vessels in compliance with all marine fueling protocols and safety procedures
- Assist boaters with docking, line handling, and vessel securing during fueling and short stays
- Monitor fuel levels and supply inventory, reporting replenishment needs to management in a timely manner
- Maintain a thorough understanding of fueling equipment, emergency shut-off procedures, and spill response protocols
- Process fuel payments accurately and professionally using marina point-of-sale systems
- Conduct regular equipment checks on fuel dock systems and report any issues promptly
Guest Experience & Hospitality
- Greet all arriving boaters with professionalism, warmth, and the Grand Harbour standard of hospitality
- Provide accurate information about marina services, amenities, slip availability, and local area attractions
- Anticipate guest needs and go above and beyond to ensure a memorable, positive experience on the water
- Handle guest inquiries, concerns, and requests with confidence, courtesy, and good judgment
- Represent the Grand Harbour Marina brand in appearance, conduct, and attitude at all times
Dock Cleanliness & Safety
- Maintain the fuel dock, surrounding dock area, and marine approach in a clean, organized, and hazard-free condition
- Ensure all safety signage, fire extinguishers, spill kits, and emergency equipment are properly positioned and accessible
- Monitor dock traffic and guide vessels safely during busy periods
- Adhere to all WHMIS, Transport Canada marine fueling, and marina safety standards without exception
- Report any safety concerns, equipment issues, or environmental hazards to management immediately
Waste Pump-Out Services
- Operate the marine waste pump-out station located at the fuel dock in accordance with all applicable environmental and Transport Canada regulations
- Assist boaters in connecting to the pump-out station safely and efficiently, guiding first-time users through the process with patience and professionalism
- Monitor pump-out equipment for proper function and report any issues or maintenance needs to management immediately
- Maintain cleanliness and sanitation of the pump-out station and surrounding dock area after every service
- Record all pump-out transactions accurately in the marina POS system
Fuel Dock Kiosk — Sales & Operations
- Operate the fuel dock kiosk, providing friendly and efficient service to boaters purchasing snacks, soft drinks, ice, and convenience items
- Accurately process all kiosk sales through the marina POS system, including cash and card transactions
- Reconcile daily kiosk sales at the end of each shift and submit accurate records to management
- Monitor kiosk inventory throughout the day and flag low stock to management in a timely manner
- Maintain the kiosk area in a clean, organized, and visually appealing condition at all times
- Ensure all perishable and temperature-sensitive items are stored and rotated correctly
General Marina Support
- Support the broader marina operations team with light dock maintenance and upkeep tasks as directed
- Assist with seasonal dock setup, closing procedures, and special event support when required
- Communicate clearly and professionally with team members, supervisors, and visiting boaters
WHAT WE’RE LOOKING FOR
Required
- Friendly, outgoing, and service-oriented — you genuinely enjoy meeting people and making them feel welcome
- Reliable, punctual, and safety-conscious with a mature and professional approach
- Comfortable working outdoors on the water in varying weather conditions throughout the season
- Physically capable of handling dock lines, assisting vessels, and performing light dock duties
- Strong communication skills and the ability to stay calm and composed in a busy waterfront environment
- Must be at least 16 years of age
Preferred (Not Required — We Will Train the Right Person)
Previous marina, boating, fuel handling, or waterfront hospitality experience
- Pleasure Craft Operator Card (PCOC) or willingness to obtain prior to the start of the season
- WHMIS certification or willingness to complete prior to handling fuel and chemicals
- Basic knowledge of vessel types, marine terminology, and dock operations
- Cash handling or point-of-sale system experience
Why Join Grand Harbour Marina
A world-class waterfront setting
Welcome boaters every day from the docks of Lagoon City — one of Lake Simcoe’s most unique marina communities.
Be the face of the brand
As a Fuel Dock Host, you’re often the first Grand Harbour team member a boater meets — your role genuinely matters.
Be part of something new
Join at an exciting moment — new brand, new ownership, and a team being built with care from the ground up.
Full training provided
No marine or fueling experience required. We’ll train you on everything, including PCOC and WHMIS if needed.
Flexible seasonal scheduling
Shifts designed to work around your summer — great for students, boating enthusiasts, and seasonal workers.
Growth & returning seasons
Stand-out team members are welcomed back each season and considered for expanded roles as the marina grows.
Ready to Host on the Water?
If you love the water, enjoy meeting people, and want to spend your summer as part of a growing premium marina brand in Lagoon City — we’d love to hear from you.
Send your resume to: [email protected] and indicate the position you are applying for in the subject line. We thank all applicants. Only those selected for an interview will be contacted.
Grand Harbour Marina offers a competitive benefits package to full-time team members. Details will be provided during the interview process and will be outlined in your offer of employment.
We’re growing quickly and actively hiring for multiple roles across our team—there’s something for everyone at Grand Harbour Marina. Visit our careers page to explore current opportunities and apply today to join us on the waterfront.
