Overview
We are seeking a highly organized and detail-oriented Administrative Assistant with preferably some medical knowledge to join our healthcare team. This role is essential in supporting daily office operations, managing patient and client communications, and ensuring the smooth functioning of the medical practice. The ideal candidate will possess strong office experience, familiarity with electronic medical records, and excellent communication skills to provide exceptional front desk support.
Duties
- Greet patients and visitors professionally at the front desk, creating a welcoming environment
- Manage multi-line phone systems, scheduling appointments, and responding to inquiries efficiently
- Maintain and update electronic medical records using Telus EMR
- Assist with patient check-in and check-out procedures, verifying insurance information and collecting payments when necessary
- Prepare and organize documentation, charts, and correspondence for daily operation
- Handle administrative tasks such as filing, data entry, and managing office supplies
- Support billing processes and insurance claims submission as needed
- Ensure compliance with confidentiality standards
Experience
- Prior experience in a medical office setting is preferred, including use of EMR
- Proven office experience with administrative responsibilities in a healthcare environment
- Knowledge of medical terminology relevant to medical practices is advantageous
- Experience working as a front desk receptionist in a busy office setting
- Strong organizational skills
- Excellent communication skills, both verbal and written, along with proficiency in French language would be an asset
This position offers an opportunity to be an integral part of a healthcare team dedicated to providing quality patient care through efficient administrative support.
Pay: $22.00-$25.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
