The Maintenance Person is responsible for all related maintenance duties in order to ensure that units are maintained in a safe, economical, and reasonable manner; and available for sale each night.
Major Duties and Responsibilities
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Responsible for the day to day maintenance of the property; working day, evening shifts and/or weekends a possibility
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Implement maintenance activities schedules to cover all tasks to be completed on a regular basis, plan for responding to emergency situations.
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Practices regular preventative maintenance and upgrades as necessary, all technical services & components of the building including electrical systems, mechanical systems, energy management systems, fire alarm/safety systems, grounds, parking, renovation, exercise room, etc.
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May perform preventative maintenance and minor repairs in accordance with BRAND directives and instructions.
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Responds to guest calls when on duty.
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Supports the service personnel in any way possible to enhance guest services.
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Responds to Front desk calls, assisting in checking rooms, luggage delivery and guest special request.
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Reports any equipment malfunction, emergency situations or suspicious persons to the General Manager.
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Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction.
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Communicates with Maintenance Manager and co-workers regarding product/ service deficiencies, equipment, safety problems, etc.
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Is fully prepared for fire alarm procedures and other safety requirements. To complete all fire safety reports (e.g. Fire extinguishers, Health & Safety, Equipment reports)
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Is familiar with the location of how to control the supply of water, electricity and gas in an emergency situation.
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Refurbishes furniture and fixtures with in the hotel such as cabinets, tables, chairs, doors, windows and counters. Paints and finishes furniture and fixtures, if needed.
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Performs general minor repairs to in house plumbing, electrical, refrigeration, kitchen equipment and HVAC systems.
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Performs routine maintenance on air handling units (HVAC)
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Performs room inspections as required.
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Conducts fire alarm training weekly and drills monthly.
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Conducts ongoing training to new staff.
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Able to trouble shoot, follow and maintain a preventative maintenance program.
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Reports work completed daily to supervisor.
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Removes snow/ice-surrounding hotel.
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Maintains pool facilities in clean and orderly condition.
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Some janitorial work inside/outside of the building, keeping the hotel’s appearance at its best.
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Ensure compliance with hotel’s Occupational Health & Safety procedures.
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Utilize all Marriott tools and resources that are required for the position.
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Duties associated with Maintenance position including but not limited to the above
Minimum Qualifications and Skills
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Excellent communication skills in English.
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Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
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Experience as a hotel Maintenance worker.
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Excellent organizational and communication skills.
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A “hands-on individual” knowledgeable in general maintenance, HVAC, woodwork, plumbing, electrical, drywall, grouting, grounds maintenance, boilers, small appliances, etc.
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Certifications will be an asset.
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Ability to deal with all levels of management in a professional manner.
Mental Effort
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Ability to take direction from different management staff
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Requires focus with consistent interruption
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Ability to deal with guests in a courteous and pleasant manner
Physical Effort
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Some heavy lifting required
Working Conditions
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Standing for long periods
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Working with hazardous materials
Type of Supervision Required
Reports to the Maintenance Manager. Works under general instructions to prioritize and complete assigned tasks.
