The Office Coordinator under general supervision performs a variety of difficult, responsible and specialized administrative and office support functions; creates and maintains specialized reports, records and files required in connection with department work processes.
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Ensures security processes are followed with regard to the front desk (driver and visitor sign in).
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Answers and routes all telephone calls in a polite manner, taking messages and routing to proper individuals in a timely manner.
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Provides scheduling of all inbound and outbound freight in compliance customer and operation departments.
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Coordinates receiving and shipping documents verifying accuracy.
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Gathers and maintains all data and records relative to shipping and receiving activities.
- Verifies accuracy on shipping orders and shipping quantities matching picking documents.
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Assists in resolving customer discrepancies.
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Collects all documentation for inbound freight and route to the proper recording keeping unit.
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Directs and oversees the pallet control and exchange program.
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Facility AR/AP and vendor invoices responsibilities.
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Responsible for running specific customer reports and scanning invoices.
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Provides assistance on special projects at the discretion of the Lead Customer Service Representative (CSR), CSR Supervisor or Office Manager.
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May be involved in timekeeping and other payroll reporting.
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Files appropriate paperwork for the facility as required.
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Other administrative tasks as directed by local management specific to the facility’s needs.
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High school diploma or equivalent
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2- 5 years office experience
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Proficient computer knowledge including all MS Office applications
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Intermediate typing skills
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10-key by touch
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Shipping software systems including UPS and Federal Express
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Excellent oral and written communication skills
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Excellent time management, multitask, reporting and customer service skills.
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Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed.
Canada Equal Opportunity/Disability Statement
NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
In compliance with Ontario and British Columbia’s pay transparency laws, and in an effort to promote transparency and equal pay for equal work, NFI provides salary/wage range and other information in job postings across all Canadian provinces and territories.
