Job Summary
Join our dynamic dental team as a Dental Treatment Coordinator, where your enthusiasm and organizational skills will help patients navigate their dental care journey with confidence. In this vital role, you will serve as the primary point of contact for patients, coordinating treatment plans, scheduling appointments, and ensuring a smooth flow of communication between patients and the dental team. Your proactive approach will empower patients to make informed decisions while enhancing their overall experience at our practice. This paid position offers an exciting opportunity to develop your administrative and clinical coordination skills in a fast-paced, friendly environment.
Duties
- Act as the main liaison between patients and the dental team, providing exceptional customer service and support throughout their treatment process
- Explain treatment options clearly, answer patient questions, and assist with financial arrangements to facilitate informed decision-making
- Schedule appointments efficiently using DENTRIX, ensuring optimal patient flow
- Verify insurance benefits, process payments, and handle billing inquiries accurately and professionally
- Manage electronic medical records (EMRs) with precision, maintaining confidentiality and compliance with privacy regulations
- Coordinate with dental providers to confirm treatment plans and follow-up appointments
- Answer multi-line phone systems promptly, directing calls appropriately and managing appointment reminders
Skills
- Strong knowledge of dental office procedures, including familiarity with Dentrix or Epic practice management systems
- Proficiency in medical terminology relevant to dental care and insurance processing
- Experience as a dental receptionist or in a front desk role within a dental or medical office setting
- Excellent organizational skills to manage multiple tasks efficiently in a busy environment
- Outstanding communication skills to explain treatment plans clearly and build rapport with patients
- Ability to handle electronic medical records accurately while maintaining confidentiality
- Skilled in managing multi-line phone systems and providing exceptional front desk support
Join us to be part of a passionate team dedicated to delivering outstanding patient care! Your energy, attention to detail, and proactive attitude will make a meaningful difference in our patients’ lives while advancing your career in healthcare administration.
Pay: From $20.00 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Experience:
- Dentrix: 2 years (required)
- DENTAL ADMINISTRATOR/TREATMENT COORDINATOR: 2 years (required)
Work Location: In person
