Parts & Service Specialist - Grande Prairie
Who we are:
We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it’s been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle.
Employees tell us they like working with ArrKann because…
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We’re family-owned and operated – and have been for three generations. Our employees are like family. We’re closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures!
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Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children.
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We have great people who are helpful, fun to work with, and good at what they do!
About the role:
Do you have a passion for the outdoors, camping, or RVing? Put your skills to work in a role where every day helps customers enjoy their adventures. As a Parts & Service Specialist, you will ensure the Service Department has appropriate parts and parts information available to successfully accomplish their business objectives.
We’re looking for detail-oriented, reliable team players who thrive in a customer-focused environment that values quality service and technical excellence. If you’re ready to combine your mechanical know-how with your love for the outdoors, this is the place for you!
As an Parts & Service Specialist, you’ll be responsible for:
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Assist and communicate with shipping and receiving regarding the status of parts required for service work.
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Communicate with the Service Dispatcher and pre-pull parts required for daily scheduled service work.
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Provide accurate pricing and availability, and complete service estimates in a timely manner.
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Recommend parts and accessories inventory levels that result in expected sales volume and assist in inventory turns.
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Collaborate with the Parts Order Desk on purchase order follow ups.
The selected candidate must be available weekdays, evenings, and Saturdays, but not Sundays!
About you:
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You're focused and enjoy producing high-quality work
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You have a high level of technical expertise
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You're approachable and enjoy a collaborative work environment
What you’ll get out of a career with ArrKann:
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A career - we’ve been growing! You can find our dealerships in Carstairs, Acheson, Calgary, Red Deer, and Medicine Hat and we’re always looking for amazing people who want to build a career with us.
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A voice! We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience.
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A supportive, team-oriented, and fun work environment, where you can feel free to be yourself.
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Professional and personal development opportunities. We are always learning, and want to make sure you have the support you need to build the skills you need to grow in your career.
Requirements:
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2+ years experience in RV Service/parts related role.
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Proven ability to lead and motivate a team.
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Strong verbal and written communication skills
- Goal-oriented and achievement driven
- Moderate to advanced computer skills
If this sounds like you, we encourage you to apply! We thank all applicants for their interest; however, only those selected will be contacted.
To find out more about ArrKann Trailer & RV Centre, visit our website, or find us on Twitter, Facebook, or Instagram @ArrKannRV.
