Senior Property Management & Leasing Coordinator
Location: Mississauga, ON (Hybrid)Employment Type: Full-TimeSalary + Performance Bonus
About Vasera
Vasera is a fast-growing residential property management company serving landlords across the Greater Toronto Area. We combine technology, disciplined processes, and exceptional customer service to simplify property management while delivering peace of mind to our clients.
As we grow, we’re looking for an experienced operations professional who can become the backbone of our day-to-day property management operations.
About the Role
This is a senior operations role for someone who thrives in a fast-paced environment, enjoys solving problems, and takes ownership.
You will oversee the operational journey of each property—from listing and tenant placement through ongoing property management—while ensuring landlords, tenants, field associates, and vendors receive exceptional service.
This role has a clear pathway to becoming an Operations Manager as the company grows.
Key Responsibilities
Leasing Operations
- Coordinate rental listings across multiple marketing platforms.
- Manage prospective tenant inquiries and qualification.
- Schedule and coordinate property showings.
- Process rental applications and coordinate tenant screening.
- Prepare leases and supporting documentation.
- Coordinate move-ins, key exchanges, and onboarding.
Property Management
- Coordinate maintenance requests from start to finish.
- Dispatch and manage contractors and vendors.
- Obtain repair estimates and monitor completion.
- Coordinate routine inspections.
- Support rent collection and arrears follow-up.
- Maintain accurate property records and documentation.
LTB & RTA Coordination
- Strong understanding of Ontario’s Residential Tenancies Act (RTA).
- Experience coordinating Landlord and Tenant Board (LTB) processes.
- Prepare and organize notices such as N4, N5, N7, N11, N12, and related documentation.
- Track filing deadlines and maintain case documentation.
- Coordinate with paralegals and landlords throughout the LTB process.
- Ensure operational compliance with Ontario rental housing legislation.
- Identify potential tenancy risks early and escalate appropriately.
Operations & Process Improvement
- Manage Buildium, Zoho CRM, and operational workflows.
- Maintain service standards and response time SLAs.
- Develop and improve standard operating procedures.
- Track operational KPIs and reporting.
- Continuously identify opportunities to improve efficiency and customer experience.
Qualifications
Required
- 3–7 years of Ontario residential property management experience.
- Experience coordinating both leasing and property management operations.
- Working knowledge of Ontario Residential Tenancies Act.
- Experience supporting or coordinating LTB matters.
- Excellent organizational and multitasking abilities.
- Strong written and verbal communication skills.
- High attention to detail.
- Ability to work independently with minimal supervision.
- Customer-focused with a calm, professional approach.
Preferred
Experience using:
- Buildium
- Zoho CRM
- Microsoft 365
- Google Workspace
- Electronic document management systems
Experience working with residential investment properties is highly desirable.
What Success Looks Like
Within your first six months, you will:
- Independently manage the operational workflow for a growing property portfolio.
- Ensure timely communication with landlords, tenants, contractors, and field associates.
- Coordinate leasing, maintenance, and compliance activities with minimal oversight.
- Help maintain exceptional service standards as Vasera scales.
- Contribute to building systems that enable long-term growth.
Why Join Vasera?
- Join a high-growth company at an exciting stage.
- Work directly with the founder and help shape the future of the business.
- Opportunity to grow into an Operations Manager leadership role.
- Modern, technology-driven work environment.
- Competitive compensation with performance incentives.
- The opportunity to build systems, lead change, and make a lasting impact.
If you have strong Ontario property management experience, understand the Residential Tenancies Act and LTB processes, and are passionate about operational excellence, we’d love to hear from you.
Pay: $40,996.87-$66,170.51 per year
Benefits:
- Casual dress
- Paid time off
- Work from home
Work Location: Hybrid remote in Greater Toronto Area, ON
