Overview
Coxwell Dental Health Centre is seeking an experienced and personable Dental Receptionist to be the welcoming face of our practice. In this role, you will keep our front desk running smoothly, deliver outstanding patient care, and support our clinical team so our office runs seamlessly on a day to day basis. This opportunity is a great fit for someone who thrives in a busy, team-oriented environment and takes pride in creating a positive experience for patients.
** Please note that the ideal candidate should be available to work Tuesday to Saturday**
**PLEASE DO NOT APPLY IF YOU HAVE NO DENTAL ADMINISTRATIVE EXPERIENCE AND ARE NOT LOOKING FOR A LONG TERM POSITION**
Key Requirements of the Ideal Candidate
- Minimum 2 years of experience as a dental receptionist in Canada
- 1-2 years of experience with dental software particularly Tracker
- Strong communicator with excellent interpersonal skills
- Work well in a team environment and collaborates effectively with clinical and administrative staff
- Solid understanding of how dental offices operate, including familiarity with dental terminology
- Able to work in a fast-paced environment and multi-task
- Attention to detail and able to perform tasks with little to no errors
- Have some technical knowledge and be able to troubleshoot simple issues that arise with computers and printers
Responsibilities
- Greet patients warmly and manage check-in and check-out processes
- Schedule appointments and manage the dental office calendar efficiently
- Answer patient inquiries and provide information about our services
- Maintain accurate patient records using dental software such as Tracker
- Process patient payments and submit insurance claims in line with office policies
- Operate a multi-line phone system, handling calls promptly and professionally
- Support day-to-day administrative tasks, including filing, data entry, and managing office supplies
- Work closely with the clinical team to ensure smooth patient care and communication
- Ensure reception hardware is working properly
What We Offer
- Full-time position
- A supportive, team-oriented work environment
Please ensure that you direct your cover letter to Dr Mukerji. Your resume may be disregarded otherwise.
If you are an experienced dental receptionist who takes pride in delivering excellent patient care, we would love to hear from you. Apply today to join the team at Coxwell Dental Health Centre!
Job Type: Full-time
Pay: From $22.00 per hour
Experience:
- Dental receptionist: 2 years (required)
Work Location: In person
