Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
The Opportunity
Do you enjoy building relationships, driving change, and creating lasting business value? We're looking for a highly motivated and ambitious professional to help shape the future of Technology Solutions Vendor Management at Definity.
In this role, you'll have the opportunity to work alongside senior technology leaders, strategic vendors, and cross-functional partners to strengthen critical partnerships, improve processes, and influence decisions that support business growth. This is an ideal opportunity for someone who thrives on collaboration, embraces challenges, and is excited to make a meaningful impact in a dynamic and evolving environment.
What to Expect
- Accountable for oversight, governance, planning, and continuous improvement of the Technology Solutions Vendor Management process
- Take ownership of strategic vendor relationships that support Definity's technology and business objectives
- Partner with leaders across Technology Solutions, Procurement, Legal, Risk, Security, and Finance to deliver successful business outcomes
- Identify opportunities to improve processes and unlock greater value from our vendor partnerships
- Lead initiatives that strengthen governance, regulatory compliance, and vendor lifecycle management practices
- Influence key contract decisions by providing insights, recommendations, and solutions that drive efficiency and business results
- Facilitate executive-level vendor engagements and Quarterly Business Reviews (QBRs), helping turn discussions into measurable outcomes
- Help shape and evolve the future of vendor management within Technology Solutions through continuous improvement and innovative thinking
- Own challenges, remove obstacles, and drive work forward in a fast-paced environment where your contributions are visible and valued
- Operate as a trusted advisor to stakeholders while fostering strong, collaborative relationships across the organization
Collaborate with vendor risk to manage regulatory compliance for Tier 1 and Tier 2 vendors i.e., OSFI – B10 mandates
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What You Bring
- A passion for problem-solving, continuous improvement, and delivering meaningful business results
- Strong relationship management and influencing skills, with experience engaging senior leaders, business stakeholders, and strategic vendor partners
- Experience supporting technology and business teams through vendor sourcing, contract negotiations, and ongoing vendor governance
- 5+ years of experience in technology vendor management, strategic sourcing, procurement, or a related role supporting technology and business functions
- Skilled at navigating complex contract decisions, balancing risk, value, and business priorities to achieve the best outcomes
- A university degree or college diploma in Business, Information Systems, Supply Chain Management, or a related field
Experience within the Canadian Property & Casualty (P&C) insurance industry is considered an asset
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Salary Range : $88,000-$138,000
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
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