To apply for this position, please fill out the google form below:
https://docs.google.com/forms/d/1xiV1JToHQCeNBkQuvpBp3A6e0dKu0jpzZQd-iWlxbd4/edit
Founded in Calgary, Bud Bar is a locally-owned company with the goal of becoming a cannabis retailer recognized for premium cannabis products and high quality accessories. Focusing on customer service, cannabis education, and social advocacy, Bud Bar strives to ensure that each guest feels safe, welcomed, valued, and empowered after they leave with high-quality products and knowledge.
Bud Bar’s core value is to create trusting relationships with lasting, repeat customers, while fostering a company culture conducive to workplace satisfaction and personal growth. Our Keyholders embody that purpose by coaching and supporting our Budtenders in their daily routine, while working hands-on alongside them. We are looking for passionate and dynamic individuals who find purpose in helping others to join our team.
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Title: Keyholder
Keyholder responsibilities include but are not limited to:
- Opening and/or closing the store for business.
- Handling customer complaints in a discreet and professional manner.
- Acting in a compliant fashion and adhering to company policy while representing Bud Bar.
- Verifying legal age and eligibility to purchase of customers who enter the store.
- Creating personable and memorable experiences for all customers.
- Welcome customers in-store and over the phone with a positive vibe, offering honest product knowledge, education, and compliant recommendations to create a relaxed, informative, and satisfying cannabis experience.
- Maintaining extensive product knowledge on all cannabis products and accessories in-store.
- Processing transactions accurately through Bud Bar’s POS system using a variety of payment methods, including cash and cards.
- Performing opening and closing tasks, as well as general upkeep of the store and product merchandising.
- Adhering at all times to all applicable laws, regulations, and policies.
- Ensuring that all store logs are kept up to date.
Required Qualifications:
- Must be at least 18 years of age.
- Must be legally eligible to work in Canada.
- Must have the AGLC SellSafe Certification.
- Must hold a High School Diploma or equivalent.
- Minimum 2 years experience in retail, hospitality, or a customer service setting, with experience in the cannabis industry considered an asset.
- Knowledgeable and passionate about cannabis products, consumption methods, and culture.
- Excellent communication and interpersonal skills with the ability to multitask.
- Strong attention to detail, with experience in merchandising considered an asset.
- Highly motivated, enthusiastic, and a team player.
- Comfortable learning and working with POS systems and basic computer software, with experience using Cova considered an asset.
- Confident handling cash and processing payments.
- Able to work in a standing position for long periods of time.
- Able to lift 15kg on an infrequent basis.
- Must pass all required reference and background checks.
- Experience working with Google Suite is considered an asset.
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Title: Assistant Manager
Assistant Manager responsibilities include but are not limited to:
- Opening and/or closing the store for business.
- Overseeing and organizing all aspects of the retail store's daily operations.
- Supervising Keyholders and Budtenders, including but not limited to delegating tasks, approving breaks, conducting performance observations, providing coaching, resolving disputes, and fielding employee concerns.
- Ensuring that all staff are always acting in a compliant fashion and adhering to company policy, applicable laws, regulations, and protocols while representing Bud Bar.
- Handling customer complaints in a discreet and professional manner.
- Verifying legal age and eligibility to purchase of customers who enter the store.
- Greeting customers in-store and over the phone with a positive vibe, offering honest product knowledge, education, and compliant recommendations to create a relaxed, informative, and satisfying cannabis experience.
- Maintaining extensive product knowledge on all cannabis products and accessories in-store, as well as pursuing information on industry innovation and competitor products on an ongoing basis.
- Staying up to date on legislative and regulatory developments at the federal, provincial, and municipal levels as they pertain to the recreational cannabis industry, and disseminating pertinent information to the team.
- Processing transactions accurately through Bud Bar's POS system using a variety of payment methods, including cash and cards.
- Performing opening and closing tasks, as well as general upkeep of the store and product merchandising.
- Adhering at all times to all applicable laws, regulations, and policies.
- Ensuring that all store logs are kept up to date.
- Maximizing store sales through effective planning, execution, and brand awareness.
- Managing staff and assigning duties; contributing to growth and staff motivation through minimizing turnover.
- Training and developing a team of retail sales staff; ensuring staff are educated on all products and are up to date with product knowledge, company information, new launches, campaigns, and promotions.
- Driving and maintaining operational excellence within the store, troubleshooting to remedy any in-store issues.
- Building relationships with local businesses and the community by planning store and company events, participating in community events, and visiting businesses within the local area to create meaningful connections and promote Bud Bar.
- Technically and creatively managing all in-store product and merchandise.
- Building and cultivating lasting customer relationships and enabling all staff members to do the same.
- Effectively communicating needs and ideas to upper management in order to elevate the business.
- Working collaboratively with other Assistant Managers and District Managers on all in-store brand awareness and community initiatives.
Required Qualifications:
- Must be at least 18 years of age.
- Must be legally eligible to work in Canada.
- Must hold a valid QCW (Qualified Cannabis Worker) license.
- Must hold a High School Diploma or equivalent, with post-secondary education in business, marketing, or communications considered an asset.
- Must pass all required reference and background checks.
- Minimum 2–4 years' experience in a retail store manager or supervisory position, with experience in the cannabis industry considered an asset.
- Proven track record of successful leadership and coaching in a team environment.
- Knowledgeable and passionate about cannabis varietals, products, consumption methods, and culture.
- Excellent communication and interpersonal skills with the ability to multitask in a fast-paced environment.
- Strong attention to detail, with a background in merchandising considered an asset.
- Highly motivated, enthusiastic, and a team player.
- Comfortable learning and working with POS systems and basic computer software, with experience using Cova considered an asset.
- Confident handling cash and processing payments.
- Able to work in a standing position for long periods of time.
- Able to lift and unpack boxes that may weigh up to 30 lbs.
- Strong verbal and written communication skills and excellent organizational skills, with experience working with Google Suite and Microsoft Word/Excel considered an asset.
- Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
- Ability to work independently and be self-motivated while still working in a team environment.
- Must be flexible with hours of work and be comfortable with ever-changing duties.
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
- Industry awareness and strong business instincts.
We appreciate the interest of all prospective candidates, however only those selected for the interview process will be contacted.
Bud Bar Inc. is an equal-opportunity employer. We consider applicants based on their qualifications and experience, without regard to gender identification, sexual orientation, ethnicity, religion, age, or disability status.
Job Types: Full-time, Part-time, Temporary, Permanent
Pay: $15.00-$20.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Licence/Certification:
- AGLC Sell Safe Certification (preferred)
Work Location: On the road
