We're a Calgary-based tech company behind SkipTheDepot, ReCollect, ACTCDS, and other return-and-recycling platforms used by thousands of households, businesses, and charities, globally. We're looking for one sharp, versatile person to own how we show up to our customers and our community — across creative, communications, and support.
This is a broad, hands-on role for someone who likes wearing many hats and doing them all well.
What you'll do
- Marketing & creative — Produce marketing materials across our brands, run and optimize paid social ad campaigns, track results, and help shape customer segmentation.
- Social & community — Own our posting schedule, create posts, coordinate campaigns, manage charity collaborations, and handle social queries our AI can't.
- Customer experience — Be the friendly, capable voice our customers reach: email, phone, and app-store reviews (including turning around the tough ones), payment fixes, and charity approvals.
- Pitch in — Report bugs to our dev team, staff trade-show booths, and back up our Ops Manager on driver issues and route creation.
What we're looking for
- 3–5 years in marketing, communications, or a similar generalist role — ideally at a startup, agency, or small brand where you did a bit of everything.
- Excellent written and spoken English. You write cleanly, adapt your tone, and can handle a tense customer with grace. This one's non-negotiable.
- A real eye for design and comfort in creative tools (Photoshop or similar).
- Sharp attention to detail — you're the kind of person who notices the typo, catches the payment error, and double-checks the booth setup.
- Strong computer skills and fluency with AI tools (ChatGPT, Claude).
- Bonus: experience running social ads, working with charities/nonprofits, or in DTC/e-commerce customer support.
Why join us
You'll have real ownership across multiple brands, variety in every day, and a direct hand in how a growing Canadian tech company connects with its customers and communities.
Pay: $58,000.00-$70,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Work from home
Language:
Location:
Work Location: Remote
