Sales & Marketing Organization Development
- Build comprehensive sales structure including systems, processes, and KPIs that drive predictable revenue growth
- Establish enterprise sales capabilities while optimizing existing inside sales and key account management functions
- Implement sales excellence pillars: funnel management, demo best practices, pricing optimization, and performance analytics
- Create sales enablement programs that focus on input metrics, not just output numbers
- Lead demand generation strategy encompassing digital marketing, content, events, and account-based marketing
- Drive customer advocacy programs including references, case studies, and user community development
Team Leadership & Development
- Lead and develop 10+ direct reports across inside sales, key account management, and sales administration
- Build hiring framework and onboarding programs to scale team for aggressive growth targets
- Foster culture of continuous improvement, collaboration, and long-term customer relationship focus
- Eventually hire and manage sales management layer as organization scales
Revenue Growth & Operations
- Drive new customer acquisition while expanding existing account revenue through strategic account management
- Partner with RevOps, Customer Success, and Finance to optimize pricing, forecasting, and customer lifecycle
- Establish enterprise new customer acquisition capabilities beyond current inside sales model
- Create marketing programs that support sales efforts and enhance LoadLink's market-leading brand position
Hands-On Sales Leadership
- Directly manage sales team performance, coaching, and development in first 90 days
- Establish CRM optimization, territory management, and commission structures
- Lead enterprise deal strategy and support complex sales cycles personally as needed Implement consultative selling methodologies focused on long-term customer value
Organizational Building
- Create sales operations framework from current foundation to world-class revenue engine
- Build key account management capacity and processes for expansion revenue
- Establish sales and marketing alignment including lead generation, qualification, and handoff processes
- Develop competitive positioning and sales messaging that differentiates in market
Strategic Partnership
- Work closely with Directors of Customer Success, RevOps, Finance, and VP Technology
- Influence product roadmap based on market feedback and customer requirements
- Ensure "how we sell is how we serve" philosophy permeates all customer interactions
- Drive cross-functional collaboration as "glue role" for growth function
Hands-On Leadership Experience
- 8-12 years progressive sales leadership with proven track record building (not just running) sales organizations
- Experience implementing sales excellence foundations: structure, process, enablement, and talent development
- Track record managing 10-20 person sales teams with mix of inside sales, account management, and enterprise roles
- Demonstrated success in change management and organizational transformation
Sales Excellence Expertise
- Deep experience in SaaS sales methodologies, funnel management, and performance optimization
- Proven ability to establish enterprise sales capabilities while maintaining inside sales efficiency
- Strong background in sales operations, CRM implementation, and data-driven decision making
- Experience building key account management and expansion revenue programs
Leadership Qualities
- High integrity approach with long-term customer relationship mindset over short-term bookings
- Collaborative leadership style that builds trust and works effectively with cross-functional teams
- Balance of confidence and humility - building culture of teamwork vs. inflated ego
- Passion for products and understanding of how sales excellence drives customer success
Ideal Background
- B2B SaaS experience with complex sales cycles and multi-product strategies
- Experience in marketplace/platform businesses or freight/logistics technology preferred
- Previous role building sales organization from foundation vs. inheriting established structure
- Track record of sustainable growth through process improvement and talent development
