Help us serve 100,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.
At HEB Manitoba, our Disability & Rehabilitation (D&R) department takes a supportive and proactive approach to providing industry-leading service to our members.
We are seeking a highly motivated professional who is knowledgeable in the case management of long-term disability claims and rehabilitation practices to assist our members through a positive, streamlined process. Our organization requires an innovative and adaptable individual who is ready to make a difference with us.
If you thrive in a dynamic environment, have a strong work ethic, positive attitude and enjoy working with a dedicated multidisciplinary team, the Claims Specialist position is the opportunity you are looking for.
Join us in making a difference in lives of others:
In your first two months with us, you will:
- Learn about the HEB Manitoba Disability & Rehabilitation Plan, Plan Text and in-house system.
- Interact with the D&R Claims Specialist team and become familiar with the Case Worker and Rehabilitation functions.
- Assist members who have applied for Long-Term Disability benefits by using your analytical skills, a compassionate approach, and claims management best practices.
Your responsibilities will increase to:
- Applying your understanding of medical terminology and treatment modalities to provide innovative solutions that help members who are making life-changing decisions.
- Making long term disability claim decisions by determining eligibility, monitoring ongoing medical management, evaluating treatment plans and managing benefit offsets based on the plan text provisions.
- Proactively managing an assigned caseload within turnaround time and handling administrative tasks such as emails and telephone inquiries.
- Building relationships with our members and stakeholders.
- Communicating difficult decisions verbally and in writing.
- Becoming adept at managing your workload in a complex environment.
- Continuing to improve and enhance your effectiveness by developing a comprehensive understanding of our department activities.
Qualifications for Your Success:
Experience & Education
- A minimum of three years’ experience applying current and emerging disability claims management practices, procedures, and standards (short term or long-term disability).
- Post-Secondary Degree/Diploma – Bachelor of Arts, Nursing, Allied Health, Science, Social Work is preferred.
- Case Management certification in Disability or Rehabilitation Management.
- Completion of, or coursework towards the National Institute of Disability Management and Research (NIDMAR) certification is an asset.
*An equivalent combination of education and/or experience may be considered.
Knowledge, Competencies & Skills
- Ability to apply analytical and problem-solving skills to make sound judgments and decisions.
- Proficient interpersonal skills with the proven ability to develop professional and collaborative relationships.
- Demonstrated strengths in both oral and written communication skills.
- Proven ability to work independently and within a team environment.
- Capacity to balance tasks with competing priorities and varying deadlines.
- Proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
Why join our team?
The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be appreciated.
We offer:
- Hybrid work environment with a compressed workweek for your work/life balance.
- Comprehensive compensation and benefits including a defined benefit pension plan.
- Professional development opportunities.
- Progressive and supportive work environment.
- A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to shopping and restaurants.
- Please submit your resume and cover letter by 4:00 p.m. on Friday, July 31, 2026.
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: Hybrid remote in Winnipeg, MB R3C 4L5
